Case Study: Stone Events
Stones Events are a distinguished food and event design company delivering luxury parties, weddings and corporate events throughout the UK. With over 10 years experience in the catering industry, Stones Events are able to provide everything from cocktails to canapés for product launches, press events, private celebrations, sit-down dinners for award ceremonies, corporate events and weddings. Stones Events needed a robust booking system which would propel their already successful business to new heights. That's why they chose BookingLive, experts in event booking systems and resource management.
Through hard work and a shared passion for perfection, Stones Events has the reputation of one of the catering industry’s elite, earning exclusive or preferred caterer status at a list of esteemed venues, and with a catalogue of leading brands. The Stones Events' mantra ‘Making WOW Happen' runs through the core of the business, which includes the booking experience.
Natalie Stuhler, Special Projects Manager, explains "our Nevill Holt BookingLive website assists us with one of our yearly contracts, the Nevill Holt Opera, held in Leicestershire. Stones Events provide all of the catering for the yearly opera and the BookingLive website and booking system allows our customers to book their catering options for different days of the opera."
Stones Events' Natalie explains that the businesses "decided to implement a booking system in order to remove the stress of all of our clients booking over the telephone, an extremely time consuming process. Prior to using BookingLive, all bookings were taken manually over the phone using a paper based system. The Booking:ive system has taken all of the stress out of this process. We would certainly recommend BookingLive, especially the new version of BookingLive which is extremely user friendly", shares Natalie.
"BookingLive has improved our efficiency and also bought the booking process into the modern world. Our customers also receive a better experience as they can explore the options and details of each booking item before deciding to book ", says Natalie of their booking system. "In fact our customers are always full of praise regarding the website booking process", adds Natalie.
"2016 welcomes our ten year anniversary. As a company we are constantly expanding, gaining new opportunities and maintaining our important relationships with our existing clients - such as Walk the Walk, Nevill Holt Opera and Belvoir Castle. Looking into the future we continue to place emphasis on quality, experience and presentation to ensure our business’ reputation continues to grow. That is why we will continue using BookingLive to support our booking needs", Natalie summarises.
Scheduling Booking Software
Key Benefits Include:
- Replace your paper diary and old IT systems
- Avoid double bookings and Free up your admin time
- Get competitive advantage
- Allow your staff to view customer data remotely
- Increase revenue with 24/7 bookings and up-selling products
- Industry expert setup and training from a BookingLive on-boarding specialist