Online Event Booking Software trusted by central government, local authorities and councils to sell event spaces and tickets. The many benefits of our events booking system include reduced administration time and improved customer experience – we offer virtual queuing for traffic spikes.
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BookingLive provides scheduling, booking, reservation and purchasing experiences for online events. Our solution is designed to create personalised customer experiences at scale. As the leading platform trusted by central and local government departments for over 10 years, we know exactly how to optimise the most important citizen engagement journeys.
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There are many benefits of using booking systems for events, and online bookings are the future. With the use of mobile overtaking desktops, more users are turning to their smartphones to research events and buy tickets. With this booking app, people can purchase event tickets 24/7 from any location. This gives you the chance to boost sales and revenue.
Let the event booking system do all of the hard work. The software will automatically update in real-time so that you can keep track of the number of event tickets that you have sold, and how many available slots are left. In addition, the online booking app can be linked with a CRM, so that you can analyse data and trends with ease.
To find out more about the benefits of our online event booking software, visit our blog.
Schedule events
Setup and manage events with our online event booking software. Publish events at set times – including the event description, location, and price. Manage your resources and staff availability all in one booking app.
Customised Event Booking Forms
Within the event booking system, you can create booking forms to capture the information you need. This includes attendees’ information, the event location and more.
Easy Calendar Management
Manage the capacity of your event facility, track customer bookings, their event booking history and email correspondence. Use automated SMS and email notifications to amend bookings with ease.
Payments, Deposits & Invoicing
Take full or part (deposit) payments from attendees, issue refunds and process your invoices via 30+ gateways including Worldpay, Opayo (Sage Pay), PayPal and more.
Sync Staff Calendars
Avoid double booking with the calendar syncing feature. Within the software, you can sync event ticket availability with staff calendars.
Reduce No-shows with SMS
You don’t want your customers to miss out on the fun of the event. Make sure that you can welcome every visitor that has booked with automated reminders. The system will send email and text reminders, proven to reduce no-shows by up to 70%.
Dashboard, Reports & Check-in
Create and utilise comprehensive custom reports to help you better manage your business. Easy check-in for attendees.
Multiple Integrations and Plugins
Enjoy 50+ integrations on your BookingLive platform, such as WordPress, Quickbooks, Joomla and Salesforce to name a few.
Automated Scheduled Notifications
Send automated notifications to your attendees for booking confirmations, SMS event reminders and feedback.
Schedule events
Setup and manage events with our online event booking software. Publish events at set times – including the event description, location, and price. Manage your resources and staff availability all in one booking app.
Customised Event Booking Forms
Within the event booking system, you can create booking forms to capture the information you need. This includes attendees’ information, the event location and more.
Easy Calendar Management
Manage the capacity of your event facility, track customer bookings, their event booking history and email correspondence. Use automated SMS and email notifications to amend bookings with ease.
Payments, Deposits & Invoicing
Take full or part (deposit) payments from attendees, issue refunds and process your invoices via 30+ gateways including Worldpay, Opayo (Sage Pay), PayPal and more.
Sync Staff Calendars
Avoid double booking with the calendar syncing feature. Within the software, you can sync event ticket availability with staff calendars.
Reduce No-shows with SMS
You don’t want your customers to miss out on the fun of the event. Make sure that you can welcome every visitor that has booked with automated reminders. The system will send email and text reminders, proven to reduce no-shows by up to 70%.
Dashboard, Reports & Check-in
Create and utilise comprehensive custom reports to help you better manage your business. Easy check-in for attendees.
Multiple Integrations and Plugins
Enjoy 50+ integrations on your BookingLive platform, such as WordPress, Quickbooks, Joomla and Salesforce to name a few.
Automated Scheduled Notifications
Send automated notifications to your attendees for booking confirmations, SMS event reminders and feedback.
Head of Operations - Microsoft
"Before discovering BookingLive it was extremely hard for us to compliantly manage bookings for events, socials and meetups. This Event Booking System has taken all that pain away from this scheduling process by providing a fully scalable, bespoke, GDPR compliant, booking and scheduling system."
★★★★★
Strategic Projects Manager - Cambridgeshire County Council
"I was truly impressed with the level of support that we received from Booking Live. We were allocated our own Project Manager to support us through the initial implementation phase. He was always available and highly responsive, nothing was ever too much trouble and the few problems we did experience were quickly resolved. After the first month, we were directed towards BookingLive’s helpdesk to resolve issues and have continued to receive the same high level of support."
★★★★★
Commercial Manager - Stockton-on-Tees Council
"Excellent from start to finish. We selected BookingLive.com after reviewing the majority of the web UK based booking software providers. They stood out amongst the rest and were able to simply and easily configure their scheduling system to the needs of our businesses AirTrail and GoClimb. Booking Live are professional, provide excellent service and I would definitely recommend them.”
★★★★★
Systems Development & Business Support Officer - East Lothian Council
"We use the booking app for numerous activities and services within the local authority. This booking app has offered a service we previously have been unable to offer to our customers and we have taken a huge volume of online bookings and additional revenue."
★★★★★
Senior Instructor & Administrator - Wokingham Borough Council
"Since we adopted BookingLive in 2017 to replace our previous booking system we've been very satisfied. The software works very well and I have nothing but praise for the support team when speaking with them. The project was delivered on time and budget and has proven to be a cost saving exercise and a considerable saving on our previous booking fees. I'd thoroughly recommend using the scheduling software. It's the right price, the right product and is like Ronseal - it does exactly what it says on the tin."
★★★★★
Senior Operations - Hampshire County Council
"The majority of our bookings are now made by customers in the evening, something which wouldn't have been possible if we hadn't engaged with BookingLive and launched their scheduling software. We have now used the booking app for the activity centre and elsewhere in the Council for making appointment bookings such as green spaces and BBQ pitches."
★★★★★
Head of Central Government Sales - Insight
"The way all booking apps should be done. If you can think of a scheduling or resourcing process you have internally that is currently managed by a person using a spreadsheet or any other form of static record that needs to be manually update and therefore isn't a real-time appointment booking system you need to engage BookingLive to demonstrate the way booking apps should be done."
★★★★★
ICT Business Manager - Guildford Borough Council
"BookingLive have been great from the start - our appointment and scheduling system went live on time and worked immediately. The team have understood that some of our needs are slightly different to their other clients and have configured our booking system app accordingly"
★★★★★
Business Development Manager - Nottinghamshire County Council
"We're happy with the day-to-day functioning of BookingLive. Our website is great and stable, if there ever are any problems they get rectified quickly - communication has definitely improved. The booking app has loads of great features. As well as being extremely powerful I think the admin system looks good. Although this isn’t important in terms of how the system runs, it’s important to me to have a system which looks nice. It’s very user friendly.”
★★★★★
Business Development Manager - Nottinghamshire County Council
"We're happy with the day-to-day functioning of BookingLive. Our website is great and stable, if there ever are any problems they get rectified quickly - communication has definitely improved. The booking app has loads of great features. As well as being extremely powerful I think the admin system looks good. Although this isn’t important in terms of how the system runs, it’s important to me to have a system which looks nice. It’s very user friendly.”
★★★★★
Microsoft procured a white-labelled event booking system from BookingLive. Through this implementation of our system Microsoft was able to increase event bookings by over 400%, whilst meeting all of the security, GDPR and compliance standards necessary, becoming a Microsoft preferred supplier.
“Before discovering BookingLive it was extremely hard for us to compliantly manage bookings for events, socials and meetups. BookingLive has taken all that pain away from this process by providing a fully scalable, bespoke, GDPR compliant, online booking solution. The BookingLive team are very professional and they ensured that the end-to-end process of procurement-to-live ran smoothly and that all deadlines were met. I would thoroughly recommend the product and team to any organisation looking for a booking solution”
Johnny Gorman – Head of Operations for the Microsoft for Startups Western Europe Programme
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BookingLive have helped and continue to help thousands of companies launch and maintain successful event booking systems to make their event admin a success. With support on integrations, payments and excellent customer service, we are here to help you whenever you need it.
BookingLive is safe and secure, with accreditation by ISO 2700 – the internal standard for information security, PCI compliance and Cyber essentials plus.
We at BookingLive are delighted to supply central and local government with our booking solutions. Our services have been approved by a range of government frameworks.
G-Cloud Approved
Our extensive software solutions and services have been government-approved through the G-Cloud 10 framework. This means that organisations in the public sector can purchase our offering with confidence. Our experienced team delivers secure systems that accelerate the efficiency of operations within the public sector.
Digital Outcomes & Specialists Approved
BookingLive’s services have received approval from the Digital Outcomes and Specialist framework (DOS) RM1043. Alongside other frameworks in the Digital Marketplace such as G-Cloud, the DOS is at a high level in due diligence and prior vetting of suppliers. DOS allows digital teams like us at BookingLive to implement sophisticated online booking and reservation systems for customers.
Microsoft Approved
Our booking solutions are Microsoft approved therefore BookingLive is part of the Microsoft Preferred Supplier framework. In order to achieve this status, we met the highest modernised standards. These standards focus on business goals, expanded visibility and the agility to adapt in order to stay relevant as business needs change.
G-Cloud Approved
Our extensive software solutions and services have been government-approved through the G-Cloud 10 framework. This means that organisations in the public sector can purchase our offering with confidence. Our experienced team delivers secure systems that accelerate the efficiency of operations within the public sector.
Digital Outcomes & Specialists Approved
BookingLive’s services have received approval from the Digital Outcomes and Specialist framework (DOS) RM1043. Alongside other frameworks in the Digital Marketplace such as G-Cloud, the DOS is at a high level in due diligence and prior vetting of suppliers. DOS allows digital teams like us at BookingLive to implement sophisticated online booking and reservation systems for customers.
Microsoft Approved
Our booking solutions are Microsoft approved therefore BookingLive is part of the Microsoft Preferred Supplier framework. In order to achieve this status, we met the highest modernised standards. These standards focus on business goals, expanded visibility and the agility to adapt in order to stay relevant as business needs change.
Step 1 - Scope & Discovery
To begin work on your BookingLive scheduling software, we undertake a discovery workshop session with your senior key stakeholders and our enterprise success manager and senior analyst. In this session, we review your business needs and gather key requirements about your business. We document a Statement of Works, including wireframes and technical specifications. We then work to reach a point where both parties agree to the deliverables to ensure your software is a success.
Step 2 - Project Delivery
The project delivery involves working to a detailed project plan, as well as the Statement of Works, that includes key milestones, resources and deliverables. Your booking app is set up and customer and booking data is imported if applicable. We complete user acceptance testing and undertake detailed training with your team, working at your pace to maximise the success of your booking software.
Step 3 - Testing & Assurance
We then run automated and functional testing across the booking app to ensure everything is in full working order. Your key stakeholders can then complete a quality assurance review as we work towards go live sign off.
Step 4 - Go Live
When testing is complete and your team is trained up, it’s time to schedule the go live. This is a quick and easy process, allowing you to return to normal working order within your business. Following go live, we may perform an IT Audit and Quality Assurance review.
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