Appointment Scheduling Software trusted by Healthcare Professions, NHS Trusts and clinicians to manage booking appointments and their most important staff and patient relationships.
Provide next-generation patient experiences, built on 10+ years of providing the public sector & health care providers with appointment scheduling software. BookingLive is the leading platform trusted by the NHS & HM Government to manage the most important patient appointment booking journeys.
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Providing the reporting and insight necessary to improve and maintain the highest service standards Trusted by NHS trusts and CCGs nationally as well as organisations like NHS Digital. Our award-winning innovations have lead to organisational transformations that benefit both the department and the end-patient.
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Training Courses
Organising staff training has never been easier! With BookingLive’s appointment scheduling software, you can run healthcare training courses, live demonstrations, and seminars for healthcare professionals and NHS staff. After your team has successfully completed their training, the system will automatically generate course completion certificates.
Video Consultations
Due to the pandemic, many healthcare services have moved online – and this trend is set to continue. With our Zoom integration, you can schedule appointments with your patients and provide an easy-to-access live video link in one place. Using the online booking software, you can highlight which appointments are virtual and which are in-person so your patients can find the services they need.
Fast Booking
Using the traditional method of ringing the reception desk can be time-consuming. Customers may spend countless minutes on hold whilst your staff struggle to juggle enquiries. Speed up the booking process with our booking system. Patients can find available appointment slots in seconds.
Training Courses
Organising staff training has never been easier! With BookingLive’s appointment scheduling software, you can run healthcare training courses, live demonstrations, and seminars for healthcare professionals and NHS staff. After your team has successfully completed their training, the system will automatically generate course completion certificates.
Video Consultations
Due to the pandemic, many healthcare services have moved online – and this trend is set to continue. With our Zoom integration, you can schedule appointments with your patients and provide an easy-to-access live video link in one place. Using the online booking software, you can highlight which appointments are virtual and which are in-person so your patients can find the services they need.
Fast Booking
Using the traditional method of ringing the reception desk can be time-consuming. Customers may spend countless minutes on hold whilst your staff struggle to juggle enquiries. Speed up the booking process with our booking system. Patients can find available appointment slots in seconds.
Strategic Projects Manager - Cambridgeshire County Council
"I was truly impressed with the level of support that we received from Booking Live. We were allocated our own Project Manager to support us through the initial implementation phase. He was always available and highly responsive, nothing was ever too much trouble and the few problems we did experience were quickly resolved. After the first month, we were directed towards BookingLive’s helpdesk to resolve issues and have continued to receive the same high level of support."
★★★★★
Systems Development & Business Support Officer - East Lothian Council
"We use the booking app for numerous activities and services within the local authority. This booking app has offered a service we previously have been unable to offer to our customers and we have taken a huge volume of online bookings and additional revenue."
★★★★★
Senior Instructor & Administrator - Wokingham Borough Council
"Since we adopted BookingLive in 2017 to replace our previous booking system we've been very satisfied. The software works very well and I have nothing but praise for the support team when speaking with them. The project was delivered on time and budget and has proven to be a cost saving exercise and a considerable saving on our previous booking fees. I'd thoroughly recommend using the scheduling software. It's the right price, the right product and is like Ronseal - it does exactly what it says on the tin."
★★★★★
ICT Business Manager - Guildford Borough Council
"BookingLive have been great from the start - our appointment and scheduling system went live on time and worked immediately. The team have understood that some of our needs are slightly different to their other clients and have configured our booking system app accordingly"
★★★★★
Business Development Manager - Nottinghamshire County Council
"We're happy with the day-to-day functioning of BookingLive. Our website is great and stable, if there ever are any problems they get rectified quickly - communication has definitely improved. The booking app has loads of great features. As well as being extremely powerful I think the admin system looks good. Although this isn’t important in terms of how the system runs, it’s important to me to have a system which looks nice. It’s very user friendly.”
★★★★★
Thanks to BookingLive’s open API framework, you can integrate your booking app with existing calendars, patient register systems, payment gateways, CRMs and much more. This high level of integration means you can centralise and strengthen your data and get a holistic view of your patients and staff in one complete system.
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Our reputation is built on over 10 years of experience, with booking software trusted by world-leading brands to lead their digital transformation.
Our appointment scheduling software for healthcare provides solutions that fit within key stakeholder requirements and can be procured through multiple resellers and frameworks.
Speak With A Healthcare System Specialist
Step 1 - Scope & Discovery
Firstly, we will hold discovery workshops. These are held between your key stakeholders and our senior analysis and success manager. We will discuss your business needs and requirements. Then a Statement of Works will be documented - this includes wireframes and technical specifications. This starting step ensures that both parties agree on the deliverables to make your appointment scheduling software a success.
Step 2 - Project Delivery
Step two involves creating a project plan based on the Statement of Works. This plan will include resources and deliverables, key milestones and more. Your success manager will then execute this plan by setting up your custom booking system and importing any existing booking data and customer details. After this, we will complete user acceptance testing and provide your team with in-depth training.
Step 3 - Testing & Assurance
During this stage, our team will run automated and functional testing across every aspect of the booking system. All key stakeholders will be welcomed to carry out a quality assurance review to achieve go live sign off.
Step 4 - Go Live
In four simple steps, your booking software is ready to go live to the public! You will receive booking app documentation and we will ensure that the high performance of your system is maintained with IT audits and quality assurance reviews. Even after your booking app has gone live, our expert team are on hand to help with any enquiries you may have.
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