Trusted by Large Corporates and Government

Our appointment scheduling software is trusted and used by central government, local authorities and councils to book appointments and manage their all-important customer relationships.

Improve Online Bookings

 

  • Safe & secure online appointment booking
  • Frictionless digital experiences
  • Maximise appointment availability
  • Eliminating long lines & wait times
  • Mobile-first interface
  • Fully GDPR compliant

 

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Powerful Booking Administration

 

We provide appointment scheduling, booking and the purchase of experiences at scale. We are proud to be the leading booking software resource trusted by central and local government departments for over 10 years, optimising the most important citizen engagement journeys.

 

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Appointment Booking System Features

Schedule Appointments

Manage appointments and staff via the BookingLive platform. You can publish events at set times, manage resources and add descriptions and available hours – all in one booking app.

Customised Booking Forms

Create booking forms and capture important information. The system’s dashboard allows you to find all the data you need, such as attendee’s information, appointment location and more.

Easy Calendar Management

BookingLive makes it easy to modify and cancel appointments with email and SMS notifications. Manage your capacity and keep track of your calendar with simple calendar management.

Payments, Deposits & Invoicing

30+ gateways allow you to take full or part (deposit) payments, issue refunds and process invoices. Choose from Worldpay, Opayo (Safe Pay), PayPal and more.

Sync Staff Calendars

Say goodbye to double bookings with two way syncing between staff calendars and appointment availability.

Reduce No-shows with SMS

No-shows aren’t good for business. Help customers retain their appointment by sending automatic email and text reminders, shown to reduce no-shows by up to 70%.

Dashboard, Reports & Check-in

Manage your organisation/department more effectively with comprehensive business analytics reports. Easy check-in for attendees.

Multiple Integrations and Plugins

Customise your platform with a huge range of 50+ integrations to meet your needs, including WordPress, Salesforce and so much more.

Automated Scheduled Notifications

BookingLive’s appointment scheduling software sends booking confirmations, appointment reminders and captures customer feedback automatically.

What Customers Say

Compliance & Accreditations

Microsoft Booking Solution

Client Success Story

 

BookingLive created a simple yet powerful fully GDPR compliant event booking and scheduling system for Microsoft, enabling Mircosoft staff and organisers to advertise workshops, take bookings, email participants and produce GDPR compliant reports. Since the go-live, the BookingLive system has helped Microsoft to increase the number of participants exponentially – Increasing participant booking by over 400% per event.

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BookingLive scheduling and booking system

The Best Booking App

 

We have helped thousands of companies successfully launch their appointment scheduling software with multiple integrations, payments and quality customer service. When you use BookingLive, our expert team is on-hand to help you set-up and scale-up with 24/7 bookings and customer support when you need it.

 

Enjoy comprehensive capabilities and a simple user experience with the BookingLive appointment scheduling platform. And there’s no need to worry about data security. We have robust processes in place, as well as holding accreditation by ISO 27001- the international standard for information security, PCI compliance and Cyber essentials plus.

Approved Government Suppliers

Proud suppliers to central and local government through a range of agency partners and government frameworks

G-Cloud Approved

We are government-approved through the G-Cloud 10 framework. Public sector departments can purchase our solutions efficiently and confidently. We have 10+ years experience in public sector services, so our range of secure systems and services are suited to government and public sector organisations, giving companies the opportunity to work more efficiently and commercially.

digital outcomes and specialist BookingLive Supplier

Digital Outcomes & Specialists Approved

The Digital Outcomes and Specialist framework (DOS) RM1043 sits alongside G-Cloud on the Digital Marketplace. The DOS framework is the next level up in due diligence and prior vetting of suppliers. Enabling the procurement of digital teams such as BookingLive, often alongside in-house delivery teams, to deliver online scheduling, booking and reservation style systems.

microsoft-preferred-supplier-booking-system

Microsoft Approved

The Microsoft Preferred Supplier framework enables fast procurement within Microsoft. It ensures high standards of due diligence on selected suppliers to meet modernised standards with a focus on business goals, visibility and the agility to adapt for ongoing relevance as the business needs to change.

Appointment Scheduling Software

BookingLive Customer My Account

BookingLive Administration System

How we do it

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Phone (UK):

0800 1310 342