Trusted Course Booking Software

Course booking and scheduling software used by a range of organisations to sell spaces for online training courses, online workshops, online webinars and other types of courses.

Advanced Course Booking

  • Online booking is safe and secure
  • Manage numerous staff and facility resources, schedule training courses and more
  • Book on any device from any location around the world
  • Collect advanced registrations
  • Manage staff rosters. Staff can check-in upon arrival
  • Maximise appointment availability
  • Customers can access their account online to manage bookings and amend details
  • Waiting lists can be created if capacity is full
  • Embed the booking system within your website – including ‘book now’ widgets
  • Fully GDPR compliant

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Powerful Booking Administration

BookingLive provides simple scheduling, booking, reservation and purchasing experiences at scale. As the leading platform, trusted by central and local government departments for 10+ years, we know the score when it comes to optimising the most important citizen engagement journeys.

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Scheduling App Features

Schedule courses and manage staff

Setup and manage schedules for courses and staff, including descriptions and available hours. Publish events at set times and manage resources in one booking app.

Customised Booking Forms

Create booking forms to capture important information, such as course attendees, appointment location, special requirements and more.

Easy Calendar Management

Managing bookings couldn’t be easier, with visibility of schedule capacity, appointment history and email correspondence. Bookings can easily be modified or cancelled, and these updates can be received via SMS or email notifications.

Payments, Deposits & Invoicing

BookingLive allows you to take full or part (deposit) payments, along with issuing refunds and processing invoices. You have the option of 30+ gateways to facilitate this, including PayPal, Worldpay and Opayo (Sage Pay).

Sync Staff Calendars

Want to prevent double bookings? Calendar syncing helps you to achieve this. Two way syncing between staff calendars means you can always cross reference appointment availability within your scheduling system.

Reduce No-shows with SMS

Avoid the number of no-shows by helping your customers to retain their booking. You can automatically send email and text reminders through your scheduling system, proven to reduce no-shows by up to 70%.

Dashboard, Reports & Check-in

Comb through extensive business analytics and custom reports and manage your organisation or department more effectively. Check-in is easy for your course attendees and staff.

Multiple Integrations and Plugins

Tailor your scheduling platform to your needs with over 50 integrations to choose from. Some of our popular integrations include WordPress, MS Dynamics, Google Calendar, Salesforce and many more.

Automated Scheduled Notifications

Streamline your communications with your audience whilst letting the software do the work. BookingLive allows you to send automated messages to your customers to confirm bookings, remind them of their appointment and to capture feedback. These notifications can be sent via the booking app, email or SMS.

Schedule courses and manage staff

Setup and manage schedules for courses and staff, including descriptions and available hours. Publish events at set times and manage resources in one booking app.

Customised Booking Forms

Create booking forms to capture important information, such as course attendees, appointment location, special requirements and more.

Easy Calendar Management

Managing bookings couldn’t be easier, with visibility of schedule capacity, appointment history and email correspondence. Bookings can easily be modified or cancelled, and these updates can be received via SMS or email notifications.

Payments, Deposits & Invoicing

BookingLive allows you to take full or part (deposit) payments, along with issuing refunds and processing invoices. You have the option of 30+ gateways to facilitate this, including PayPal, Worldpay and Opayo (Sage Pay).

Sync Staff Calendars

Want to prevent double bookings? Calendar syncing helps you to achieve this. Two way syncing between staff calendars means you can always cross reference appointment availability within your scheduling system.

Reduce No-shows with SMS

Avoid the number of no-shows by helping your customers to retain their booking. You can automatically send email and text reminders through your scheduling system, proven to reduce no-shows by up to 70%.

Dashboard, Reports & Check-in

Comb through extensive business analytics and custom reports and manage your organisation or department more effectively. Check-in is easy for your course attendees and staff.

Multiple Integrations and Plugins

Tailor your scheduling platform to your needs with over 50 integrations to choose from. Some of our popular integrations include WordPress, MS Dynamics, Google Calendar, Salesforce and many more.

Automated Scheduled Notifications

Streamline your communications with your audience whilst letting the software do the work. BookingLive allows you to send automated messages to your customers to confirm bookings, remind them of their appointment and to capture feedback. These notifications can be sent via the booking app, email or SMS.

Course Booking App Screenshots

Booking Journey Calendar

Booking Journey Forms

Customer My Account

Admin System Calendar

Admin System Reports

Admin System Booking Record

What Customers Say

Microsoft booking system

Head of Operations - Microsoft

"Before discovering BookingLive it was extremely hard for us to compliantly manage bookings for events, socials and meetups. This booking software app has taken all that pain away from this scheduling process by providing a fully scalable, bespoke, GDPR compliant, booking and scheduling system."

★★★★★

Strategic Projects Manager - Cambridgeshire County Council

"I was truly impressed with the level of support that we received from Booking Live. We were allocated our own Project Manager to support us through the initial implementation phase. He was always available and highly responsive, nothing was ever too much trouble and the few problems we did experience were quickly resolved. After the first month, we were directed towards BookingLive’s helpdesk to resolve issues and have continued to receive the same high level of support."

★★★★★

Commercial Manager - Stockton-on-Tees Council

"Excellent from start to finish. We selected BookingLive.com after reviewing the majority of the web UK based booking software providers. They stood out amongst the rest and were able to simply and easily configure their scheduling system to the needs of our businesses AirTrail and GoClimb. Booking Live are professional, provide excellent service and I would definitely recommend them.”

★★★★★

Systems Development & Business Support Officer - East Lothian Council

"We use the booking app for numerous activities and services within the local authority. This booking app has offered a service we previously have been unable to offer to our customers and we have taken a huge volume of online bookings and additional revenue."

★★★★★

Senior Instructor & Administrator - Wokingham Borough Council

"Since we adopted BookingLive in 2017 to replace our previous booking system we've been very satisfied. The software works very well and I have nothing but praise for the support team when speaking with them. The project was delivered on time and budget and has proven to be a cost saving exercise and a considerable saving on our previous booking fees. I'd thoroughly recommend using the scheduling software. It's the right price, the right product and is like Ronseal - it does exactly what it says on the tin."

★★★★★

Senior Operations - Hampshire County Council

"The majority of our bookings are now made by customers in the evening, something which wouldn't have been possible if we hadn't engaged with BookingLive and launched their scheduling software. We have now used the booking app for the activity centre and elsewhere in the Council for making appointment bookings such as green spaces and BBQ pitches."

★★★★★

Head of Central Government Sales - Insight

"The way all booking apps should be done. If you can think of a scheduling or resourcing process you have internally that is currently managed by a person using a spreadsheet or any other form of static record that needs to be manually update and therefore isn't a real-time appointment booking system you need to engage BookingLive to demonstrate the way booking apps should be done."

★★★★★

ICT Business Manager - Guildford Borough Council

"BookingLive have been great from the start - our appointment and scheduling system went live on time and worked immediately. The team have understood that some of our needs are slightly different to their other clients and have configured our booking system app accordingly"

★★★★★

Business Development Manager - Nottinghamshire County Council

"We're happy with the day-to-day functioning of BookingLive. Our website is great and stable, if there ever are any problems they get rectified quickly - communication has definitely improved. The booking app has loads of great features. As well as being extremely powerful I think the admin system looks good. Although this isn’t important in terms of how the system runs, it’s important to me to have a system which looks nice. It’s very user friendly.”

★★★★★

Business Development Manager - Nottinghamshire County Council

"We're happy with the day-to-day functioning of BookingLive. Our website is great and stable, if there ever are any problems they get rectified quickly - communication has definitely improved. The booking app has loads of great features. As well as being extremely powerful I think the admin system looks good. Although this isn’t important in terms of how the system runs, it’s important to me to have a system which looks nice. It’s very user friendly.”

★★★★★

Approved Government Suppliers

Proud suppliers to central and local government through a range of agency partners and government frameworks

G-Cloud Approved

Our online course booking software is government-approved through the G-Cloud 10 framework. This allows public sector departments to purchase our solutions with ease and confidence. We have 10+ years experience in public sector services, so our range of secure systems and services are suited to accelerate efficiency.

digital outcomes and specialist BookingLive Supplier

Digital Outcomes & Specialists Approved

Another important approval that BookingLive has received is from the Digital Outcomes and Specialist framework (DOS) RM1043. Although the DOS sits alongside other frameworks in the Digital Marketplace such as G-Cloud, it is at a higher level in due diligence and prior vetting of suppliers. DOS enables the procurement of digital teams like BookingLive, who will then implement sophisticated online booking and reservation systems.

microsoft-preferred-supplier-booking-system

Microsoft Approved

We at BookingLive are Microsoft approved which means that we are part of the Microsoft Prefered Supplier framework. To achieve this recognition, we proved that we could meet the highest modernised standards. These standards had an enhanced focus on expanded visibility, business goals, and the agility to adapt in order to stay relevant as needs change.

G-Cloud Approved

Our online course booking software is government-approved through the G-Cloud 10 framework. This allows public sector departments to purchase our solutions with ease and confidence. We have 10+ years experience in public sector services, so our range of secure systems and services are suited to accelerate efficiency.

digital outcomes and specialist BookingLive Supplier

Digital Outcomes & Specialists Approved

Another important approval that BookingLive has received is from the Digital Outcomes and Specialist framework (DOS) RM1043. Although the DOS sits alongside other frameworks in the Digital Marketplace such as G-Cloud, it is at a higher level in due diligence and prior vetting of suppliers. DOS enables the procurement of digital teams like BookingLive, who will then implement sophisticated online booking and reservation systems.

microsoft-preferred-supplier-booking-system

Microsoft Approved

We at BookingLive are Microsoft approved which means that we are part of the Microsoft Prefered Supplier framework. To achieve this recognition, we proved that we could meet the highest modernised standards. These standards had an enhanced focus on expanded visibility, business goals, and the agility to adapt in order to stay relevant as needs change.

Course Booking Software Use Cases

Demo Course Booking Solutions

Tradesman Course Booking Solutions

Healthcare Course Booking Solutions

Course Administration Solutions

Rickstein booking & scheduling system

Client Success Story

 

The famous celebrity chef Rick Stein opened a cookery school in Padstow. Although the school mainly concentrated on specialist seafood courses, they also catered to other styles of cooking such as Spanish tapas and Indian street food in their course offering.

 

The cookery school wanted to introduce a new booking system to improve their customer’s booking experience. They wanted the system to meet a high standard of e-commerce customer experience. After researching various software solutions, the school was struggling to find the perfect package that met their requirements.

 

Finally, the school discovered us at BookingLive who transformed their processes. Read about the outcome of our partnership below.

 

  • The cookery school can now send customised, automated email notifications to every single customer with the click of a button on the system.
  • Rick Stein and his team can gain a deeper insight into the performance of the Padstow cookery school with automated reports. The detailed reports can gather data on orders, attendees, events, payments and more.
  • The introduction of the platform has allowed the school to take partial or full online payments and process numerous vouchers.
  • We are proud to be partnered with Rick Stein’s Padstow cookery school for over 6 years and counting.

 

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BookingLive scheduling and booking system

The Best Course Booking App

BookingLive is the best online course booking and scheduling software. It offers a simple and beautiful user experience, whilst still covering a comprehensive range of capabilities to cover all bases. Not only this, but security is paramount, with extremely robust data policies and practices in place. We hold accreditation by ISO 27001 – the international standard for information security, PCT compliance and Cyber essentials plus.

How we do it

Step 1 - Scope & Discovery

We hold discovery workshops to review your business needs and key requirements, together with your senior key stakeholders and our experts. We document a Statement of Works, including wireframes and technical specifications, with both parties agreeing to the deliverables to ensure success.

Step 2 - Project Delivery

Using the Statement of Works and a detailed project plan that includes key milestones, resources and deliverables, we set up your booking app. We import customer and booking data if applicable, complete user acceptance and provide specific training.

Step 3 - Testing & Assurance

As well as the manual User Acceptance Testing against the Statement of Works and any custom development, we run automated and functional testing across the booking app. At this point, we invite your key stakeholders to complete a quality assurance review before the go live sign off.

Step 4 - Go Live

At this point, testing should be complete, training provided and booking app documentation reviewed. Now it’s time to schedule the go live. This is a smooth process from staging to live, allowing you to return to business as usual within no time. Following go live, we may perform an IT audit and quality assurance review.

Compliance & Accreditations

pci-dss-booking-system
ISO9001-2015-booking-system
iso_27001_02-booking-system
Cyber_Essentials_PLUS-booking-system
microsoft-preferred-supplier-booking-system

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