All-in-one class management, scheduling and booking system used by educational institutions like schools and universities, sport classes like cricket, swimming classes, martial arts, gymnastics, fitness classes like Zumba, Yoga, Pilates, Personal Training, Art classes, dance workshops, cooking classes, online workshops, online webinars and events.
BookingLive is designed to make scheduling, booking, reserving and purchasing classes online simple for businesses. With streamlined online booking, we help you create powerful personalised citizen experiences. For over 10 years, we’ve been the trusted solution for central and local government departments. Put your trust in us and let us optimise your customer experience.
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Schedule Classes
Set up and manage schedules for classes and staff, including descriptions and available hours. Publish your classes at set times and manage resources, all in one booking app.
Customised Booking Forms
Create and distribute booking forms to capture the data you need, including attendees information, class location and more.
Easy Calendar Management
Manage class schedule capacity and keep track of your attendees, class history and email correspondence. It’s also easy to change or cancel bookings within via email or SMS notification.
Payments, Deposits & Invoicing
Use the booking software to accept either full or partial (deposit) payments as well as process invoices and issue class refunds. With over 30 payment gateways, you can find the best platform to manage class bookings. Some of our top providers include PayPal, WorldPay and Opayo (Sage Pay).
Sync Staff Calendars
Two-way syncing between staff calendars and the class availability within the scheduling system means less chance of double bookings.
Reduce No-shows with SMS
Help your attendees keep their class bookings by automatically sending email and text reminders, proven to reduce your chance of no-shows by an impressive 70%.
Dashboard, Reports & Check-in
Track the performance of your different classes and identify crowd-pleasers with custom reports. Use the dashboard to monitor the number of bookings made and apply filters to oversee the finest details of your business. Class attendees can also check-in with ease using the system.
Multiple Integrations and Plugins
Utilise any of our 50+ integrations to tailor your booking app, such as Google Calendar, Groupon, FreshBooks and more.
Automated Scheduled Notifications
Remind attendees of their classes by sending automated notifications via SMS. Capture customer feedback automatically.
Schedule Classes
Set up and manage schedules for classes and staff, including descriptions and available hours. Publish your classes at set times and manage resources, all in one booking app.
Customised Booking Forms
Create and distribute booking forms to capture the data you need, including attendees information, class location and more.
Easy Calendar Management
Manage class schedule capacity and keep track of your attendees, class history and email correspondence. It’s also easy to change or cancel bookings within via email or SMS notification.
Payments, Deposits & Invoicing
Use the booking software to accept either full or partial (deposit) payments as well as process invoices and issue class refunds. With over 30 payment gateways, you can find the best platform to manage class bookings. Some of our top providers include PayPal, WorldPay and Opayo (Sage Pay).
Sync Staff Calendars
Two-way syncing between staff calendars and the class availability within the scheduling system means less chance of double bookings.
Reduce No-shows with SMS
Help your attendees keep their class bookings by automatically sending email and text reminders, proven to reduce your chance of no-shows by an impressive 70%.
Dashboard, Reports & Check-in
Track the performance of your different classes and identify crowd-pleasers with custom reports. Use the dashboard to monitor the number of bookings made and apply filters to oversee the finest details of your business. Class attendees can also check-in with ease using the system.
Multiple Integrations and Plugins
Utilise any of our 50+ integrations to tailor your booking app, such as Google Calendar, Groupon, FreshBooks and more.
Automated Scheduled Notifications
Remind attendees of their classes by sending automated notifications via SMS. Capture customer feedback automatically.
Head of Operations - Microsoft
"Before discovering BookingLive it was extremely hard for us to compliantly manage bookings for events, socials and meetups. This booking software app has taken all that pain away from this scheduling process by providing a fully scalable, bespoke, GDPR compliant, booking and scheduling system."
★★★★★
Strategic Projects Manager - Cambridgeshire County Council
"I was truly impressed with the level of support that we received from Booking Live. We were allocated our own Project Manager to support us through the initial implementation phase. He was always available and highly responsive, nothing was ever too much trouble and the few problems we did experience were quickly resolved. After the first month, we were directed towards BookingLive’s helpdesk to resolve issues and have continued to receive the same high level of support."
★★★★★
Commercial Manager - Stockton-on-Tees Council
"Excellent from start to finish. We selected BookingLive.com after reviewing the majority of the web UK based booking software providers. They stood out amongst the rest and were able to simply and easily configure their scheduling system to the needs of our businesses AirTrail and GoClimb. Booking Live are professional, provide excellent service and I would definitely recommend them.”
★★★★★
Systems Development & Business Support Officer - East Lothian Council
"We use the booking app for numerous activities and services within the local authority. This booking app has offered a service we previously have been unable to offer to our customers and we have taken a huge volume of online bookings and additional revenue."
★★★★★
Senior Instructor & Administrator - Wokingham Borough Council
"Since we adopted BookingLive in 2017 to replace our previous booking system we've been very satisfied. The software works very well and I have nothing but praise for the support team when speaking with them. The project was delivered on time and budget and has proven to be a cost saving exercise and a considerable saving on our previous booking fees. I'd thoroughly recommend using the scheduling software. It's the right price, the right product and is like Ronseal - it does exactly what it says on the tin."
★★★★★
Senior Operations - Hampshire County Council
"The majority of our bookings are now made by customers in the evening, something which wouldn't have been possible if we hadn't engaged with BookingLive and launched their scheduling software. We have now used the booking app for the activity centre and elsewhere in the Council for making appointment bookings such as green spaces and BBQ pitches."
★★★★★
Head of Central Government Sales - Insight
"The way all booking apps should be done. If you can think of a scheduling or resourcing process you have internally that is currently managed by a person using a spreadsheet or any other form of static record that needs to be manually update and therefore isn't a real-time appointment booking system you need to engage BookingLive to demonstrate the way booking apps should be done."
★★★★★
ICT Business Manager - Guildford Borough Council
"BookingLive have been great from the start - our appointment and scheduling system went live on time and worked immediately. The team have understood that some of our needs are slightly different to their other clients and have configured our booking system app accordingly"
★★★★★
Business Development Manager - Nottinghamshire County Council
"We're happy with the day-to-day functioning of BookingLive. Our website is great and stable, if there ever are any problems they get rectified quickly - communication has definitely improved. The booking app has loads of great features. As well as being extremely powerful I think the admin system looks good. Although this isn’t important in terms of how the system runs, it’s important to me to have a system which looks nice. It’s very user friendly.”
★★★★★
Business Development Manager - Nottinghamshire County Council
"We're happy with the day-to-day functioning of BookingLive. Our website is great and stable, if there ever are any problems they get rectified quickly - communication has definitely improved. The booking app has loads of great features. As well as being extremely powerful I think the admin system looks good. Although this isn’t important in terms of how the system runs, it’s important to me to have a system which looks nice. It’s very user friendly.”
★★★★★
Edinburgh Leisure procured the BookingLive booking system to allow customers to book online for activities e.g. Aqua Dash, holiday clubs, classes, educational courses and birthday parties. Through Edinburgh Leisures use of the BookingLive system they were able to achieve the following:
Whether you specialise in private lessons, multiple attendee group classes, virtual sessions or all of the above – our online class scheduling system is the perfect solution. BookingLive manages your classes to reduce the risk of no-shows and provides accurate registers so you can stay on top of your attendee numbers. The admin is taken care of, leaving you and your staff with more time to focus on what you do best. There’s no need to worry about security, as BookingLive holds accreditation by ISO 27001 – the international standard for information security, PCI compliance and Cyber essentials plus.
Our class booking system is the perfect solution for leisure centres, gyms, and personal trainers. Customers can browse your offering of fitness classes, find available slots, and choose a time that suits them. This will reduce your volume of inbound calls so that you can spend less time doing administrative tasks.
Our scheduling software can be integrated with Groupon. Take online bookings through the redemption of gift vouchers and provide customers with discounts to encourage bookings. When vouchers have been redeemed online, the booking app will automatically invoice Groupon weekly or monthly.
If you prefer to run your classes online or from the comfort of your home, our scheduling software can still help. Our class booking system can be integrated with zoom – the leader in modern enterprise video communications – to streamline the process even further. Customers can easily navigate from their appointment booking to the live video link to get involved in your class.
Our team at BookingLive are honoured to supply central and local government with our booking services. Our software solutions have been approved by numerous government frameworks.
G-Cloud Approved
BookingLive’s comprehensive services and solutions have been approved by the government through the G-Cloud 10 framework. Consequently, public sector institutions can purchase our software solutions with confidence and ease. Our fantastic team of experts have over 10 years of experience to deliver secure systems. Our work has accelerated the efficiency of operations within public sector departments.
Digital Outcomes & Specialists Approved
The Digital Outcomes and Specialist framework (DOS) RM1043 have approved BookingLive’s software solutions and services. Alongside other frameworks in the Digital Marketplace such as G-Cloud, the DOS is at a high level in due diligence and prior vetting of suppliers. The DOS framework enables digital teams like us at BookingLive to implement advanced online booking and reservation systems.
Microsoft Approved
We at BookingLive are part of the Microsoft Preferred Supplier framework. To obtain this recognition, we met the highest modernised standards with a focus on business goals, expanded visibility and the agility to adapt in order to stay relevant as business needs change.
G-Cloud Approved
BookingLive’s comprehensive services and solutions have been approved by the government through the G-Cloud 10 framework. Consequently, public sector institutions can purchase our software solutions with confidence and ease. Our fantastic team of experts have over 10 years of experience to deliver secure systems. Our work has accelerated the efficiency of operations within public sector departments.
Digital Outcomes & Specialists Approved
The Digital Outcomes and Specialist framework (DOS) RM1043 have approved BookingLive’s software solutions and services. Alongside other frameworks in the Digital Marketplace such as G-Cloud, the DOS is at a high level in due diligence and prior vetting of suppliers. The DOS framework enables digital teams like us at BookingLive to implement advanced online booking and reservation systems.
Microsoft Approved
We at BookingLive are part of the Microsoft Preferred Supplier framework. To obtain this recognition, we met the highest modernised standards with a focus on business goals, expanded visibility and the agility to adapt in order to stay relevant as business needs change.
Step 1 - Scope & Discovery
The first stage involves reviewing your business needs and learning about your key requirements. Our success manager and senior analyst will hold a discovery workshop with your main stakeholders to gather this insight. From this, a Statement of Works will be documented, including technical specifications and wireframes. To make your class management and booking system a success, we will make sure that both parties agree to the deliverables.
Step 2 - Project Delivery
Using the Statement of Works and an in-depth project plan, our success manager will set up your custom booking system, import any existing customer and booking data and complete user acceptance testing. Following this, our team will provide you with training so that you can make the most out of the booking platform.
Step 3 - Testing & Assurance
Before the site goes live, we carry out thorough tests. This includes manual User Acceptance Testings against the Statement of Works as well as assessing custom development and functionality of the system. BookingLive will also invite key stakeholders to complete a quality assurance review before the site achieves go live sign off.
Step 4 - Go Live
In just four simple steps, your site is ready to go live! After our numerous tests are complete, your team has received training on the system, and you have received booking app documentation, the go live will be scheduled. To ensure that your class booking system continues to perform correctly, we may perform future IT audits and quality assurance reviews.
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