Additional Options
WORKSHOPS
Our scope and discovery workshops are held in-person or remote to review business goals and to gather key requirements. Our team produce a Scope of Works document that includes the key deliverables, milestones, dependencies, data and more, to ensure your onboarding is smooth and your booking software is launched on time and on budget. Key stakeholders are required to sign off milestones before the go live.
£1000 / DAY
DEVELOPMENT
BookingLive have 15 years experience of developing customised booking software solutions for a range of government clients and large corporates. Our strict development processes maximise the chances of a successful project delivery whilst ensuring we comply fully with standards.
£1000 / DAY
TRAINING
BookingLive offer unlimited remote training on its booking software as part of our customer first approach. You never need worry about additional charges - simply raise a support ticket on our helpdesk and one of our product specialists will arrange training with you directly. Alternatively onsite training and tailored documentation can be provided.
£1250 / DAY
WEBSITE
To provide the best online booking experience for your customers, go further than a sub domain redirect or iFrame embed and include BookingLive and your website in one. Working alongside one of our carefully vetted and trusted partners, BookingLive can deliver a world-class website and booking system.
£8000+
ESCROW
As part of our continued dedication to our customers’ investments, we ensure the continuity of your licensed BookingLive software products through Escrow. A copy of the booking software source code is provided and held securely on your behalf. In the unlikely event that we are unable to fulfil our contractual obligations, the software is provided and maintained without disruption to your business.
£6000 / YEAR
STAGING SITE
BookingLive release regular updates of its booking software, providing a changelog and release notes. We recognise that some clients require advanced approval and that's why we offer those clients a staging environment to test releases before they are made live on the production server. Data retention is 1 with and is provided with advanced governance on AWS manager servers.
£8000 / YEAR
WORKSHOPS
Our scope and discovery workshops are held in-person or remote to review business goals and to gather key requirements. Our team produce a Scope of Works document that includes the key deliverables, milestones, dependencies, data and more, to ensure your onboarding is smooth and your booking software is launched on time and on budget. Key stakeholders are required to sign off milestones before the go live.
£1000 / DAY
DEVELOPMENT
BookingLive have 15 years experience of developing customised booking software solutions for a range of government clients and large corporates. Our strict development processes maximise the chances of a successful project delivery whilst ensuring we comply fully with standards.
£1000 / DAY
TRAINING
BookingLive offer unlimited remote training on its booking software as part of our customer first approach. You never need worry about additional charges - simply raise a support ticket on our helpdesk and one of our product specialists will arrange training with you directly. Alternatively onsite training and tailored documentation can be provided.
£1250 / DAY
WEBSITE
To provide the best online booking experience for your customers, go further than a sub domain redirect or iFrame embed and include BookingLive and your website in one. Working alongside one of our carefully vetted and trusted partners, BookingLive can deliver a world-class website and booking system.
£8000+
ESCROW
As part of our continued dedication to our customers’ investments, we ensure the continuity of your licensed BookingLive software products through Escrow. A copy of the booking software source code is provided and held securely on your behalf. In the unlikely event that we are unable to fulfil our contractual obligations, the software is provided and maintained without disruption to your business.
£6000 / YEAR
STAGING SITE
BookingLive release regular updates of its booking software, providing a changelog and release notes. We recognise that some clients require advanced approval and that's why we offer those clients a staging environment to test releases before they are made live on the production server. Data retention is 1 with and is provided with advanced governance on AWS manager servers.
£8000 / YEAR
WHITE LABEL
Enhance customer experience with a branded booking system and emails. White Label includes:
● Branded booking system for go-live
● Branded emails
● Your own email address
● Your own domain name
● Secure HTTPS (SSL certificate)
● “Add to Calendar” feature
● Access to the BookingLive CMS
£1500 / YEAR
EXTENSIONS
Automate processes and integrate with over 30+ tools.
Via the BookingLive marketplace, business app extensions includes:
● Integrations with 30+ tools
● JSON feed & webhooks
● Single Sign On
● BookingLive Enterprise API
● Zapier Integration
£3750 / YEAR
VIRTUAL QUEUING
Large volume traffic spikes? Create a better experience for your customers and business with our virtual waiting room. Your customers will be allocated a queue slot and real-time waiting times before being able to book. Virtual waiting is mandatory for clients with 1,000+ concurrent bookings.
£7500 / YEAR
MULTI SITE
Manage multiple service areas, departments and locations with the BookingLive multisite module.
Configure additional individual booking systems from within your master account to set up and manage user groups, branding, products, reports and more. Cost is per site install.
£5000 / YEAR
SMS MESSAGES
Schedule SMS / text message reminders to send after a customer has made a booking. Set the reminders to send however many hours, days or weeks before or after the event date to maintain communication and avoid cancellations or no shows. 12 month expiry.
£800 PER 10,000 SMS
ADDRESS LOOKUPS
Save your website users time and allow for only valid address details to be added during the booking journey with out postcode lookup service. This improves speed and data accuracy, which is useful for online payments. The data is read from the Royal Mail made on a regular basis. 12 month expiry.
£800 PER 10,000 LOOKUPS
WHITE LABEL
Enhance customer experience with a branded booking system and emails. White Label includes:
● Branded booking system for go-live
● Branded emails
● Your own email address
● Your own domain name
● Secure HTTPS (SSL certificate)
● “Add to Calendar” feature
● Access to the BookingLive CMS
£1500 / YEAR
EXTENSIONS
Automate processes and integrate with over 30+ tools.
Via the BookingLive marketplace, business app extensions includes:
● Integrations with 30+ tools
● JSON feed & webhooks
● Single Sign On
● BookingLive Enterprise API
● Zapier Integration
£3750 / YEAR
VIRTUAL QUEUING
Large volume traffic spikes? Create a better experience for your customers and business with our virtual waiting room. Your customers will be allocated a queue slot and real-time waiting times before being able to book. Virtual waiting is mandatory for clients with 1,000+ concurrent bookings.
£7500 / YEAR
MULTI SITE
Manage multiple service areas, departments and locations with the BookingLive multisite module.
Configure additional individual booking systems from within your master account to set up and manage user groups, branding, products, reports and more. Cost is per site install.
£5000 / YEAR
SMS MESSAGES
Schedule SMS / text message reminders to send after a customer has made a booking. Set the reminders to send however many hours, days or weeks before or after the event date to maintain communication and avoid cancellations or no shows. 12 month expiry.
£800 PER 10,000 SMS
ADDRESS LOOKUPS
Save your website users time and allow for only valid address details to be added during the booking journey with out postcode lookup service. This improves speed and data accuracy, which is useful for online payments. The data is read from the Royal Mail made on a regular basis. 12 month expiry.
£800 PER 10,000 LOOKUPS
BASIC
Basic hosting is a medium sized shared AWS instance with multiple other BookingLive clients. Included with our entry level pricing, basic hosting does not include the other benefits within the other available tiers. Basic hosting includes a maximum 12,000 bookings per year.
TIER 1
Tier 1 hosting is a large shared AWS instance with multiple other BookingLive clients. Tier 1 includes priority telephone support and a dedicated account manager for regular account reviews and escalations, giving you complete peace of mind. Tier 1 is mandatory for 12,000+ bookings per year or those clients with a hosted website.
£7500 / YEAR
TIER 2
Tier 2 hosting includes all the benefits of Tier 1 plus a large independant and dedicated AWS instance with no other BookingLive clients. A Service Level Agreement for response and resolution times and an optional Staging UAT site is available upon request. Tier 2 is mandatory for 50,000+ bookings per year or 1,000 concurrent traffic requests.
£22,500 / YEAR
TIER 3
Tier 3 hosting includes all the benefits of Tier 2 plus a large multi-region independant and dedicated AWS instance with no other BookingLive clients. Auto scaling is included with 99.9% guaranteed uptime. Tier 3 is mandatory for 250,000+ bookings per year or 5,000 concurrent traffic requests.
£36,500 / YEAR
TIER 4
Tier 4 hosting includes all the benefits of Tier 3 plus a RAID setup with Service Level Agreement credits included. Auto scaling is included with 99.9% guaranteed uptime. Tier 4 is mandatory for 1m+ bookings per year or 25,000 concurrent traffic requests.
£60,000 / YEAR
TIER 5+
You deserve not just the best technology, but the best service and support too. For larger stack or bespoke tiers, please contact us for further information.
POA
BASIC
Basic hosting is a medium sized shared AWS instance with multiple other BookingLive clients. Included with our entry level pricing, basic hosting does not include the other benefits within the other available tiers. Basic hosting includes a maximum 12,000 bookings per year.
TIER 1
Tier 1 hosting is a large shared AWS instance with multiple other BookingLive clients. Tier 1 includes priority telephone support and a dedicated account manager for regular account reviews and escalations, giving you complete peace of mind. Tier 1 is mandatory for 12,000+ bookings per year or those clients with a hosted website.
£7500 / YEAR
TIER 2
Tier 2 hosting includes all the benefits of Tier 1 plus a large independant and dedicated AWS instance with no other BookingLive clients. A Service Level Agreement for response and resolution times and an optional Staging UAT site is available upon request. Tier 2 is mandatory for 50,000+ bookings per year or 1,000 concurrent traffic requests.
£22,500 / YEAR
TIER 3
Tier 3 hosting includes all the benefits of Tier 2 plus a large multi-region independant and dedicated AWS instance with no other BookingLive clients. Auto scaling is included with 99.9% guaranteed uptime. Tier 3 is mandatory for 250,000+ bookings per year or 5,000 concurrent traffic requests.
£36,500 / YEAR
TIER 4
Tier 4 hosting includes all the benefits of Tier 3 plus a RAID setup with Service Level Agreement credits included. Auto scaling is included with 99.9% guaranteed uptime. Tier 4 is mandatory for 1m+ bookings per year or 25,000 concurrent traffic requests.
£60,000 / YEAR
TIER 5+
You deserve not just the best technology, but the best service and support too. For larger stack or bespoke tiers, please contact us for further information.
POA
What Customers Say
Head of Operations - Microsoft
"Before discovering BookingLive it was extremely hard for us to compliantly manage bookings for events, socials and meetups. This booking software app has taken all that pain away from this scheduling process by providing a fully scalable, bespoke, GDPR compliant, booking and scheduling system."
★★★★★
Strategic Projects Manager - Cambridgeshire County Council
"I was truly impressed with the level of support that we received from Booking Live. We were allocated our own Project Manager to support us through the initial implementation phase. He was always available and highly responsive, nothing was ever too much trouble and the few problems we did experience were quickly resolved. After the first month, we were directed towards BookingLive’s helpdesk to resolve issues and have continued to receive the same high level of support."
★★★★★
Commercial Manager - Stockton-on-Tees Council
"Excellent from start to finish. We selected BookingLive.com after reviewing the majority of the web UK based booking software providers. They stood out amongst the rest and were able to simply and easily configure their scheduling system to the needs of our businesses AirTrail and GoClimb. Booking Live are professional, provide excellent service and I would definitely recommend them.”
★★★★★
Senior Instructor & Administrator - Wokingham Borough Council
"Since we adopted BookingLive in 2017 to replace our previous booking system we've been very satisfied. The software works very well and I have nothing but praise for the support team when speaking with them. The project was delivered on time and budget and has proven to be a cost saving exercise and a considerable saving on our previous booking fees. I'd thoroughly recommend using the scheduling software. It's the right price, the right product and is like Ronseal - it does exactly what it says on the tin."
★★★★★
Senior Operations - Hampshire County Council
"The majority of our bookings are now made by customers in the evening, something which wouldn't have been possible if we hadn't engaged with BookingLive and launched their scheduling software. We have now used the booking app for the activity centre and elsewhere in the Council for making appointment bookings such as green spaces and BBQ pitches."
★★★★★
Find out more about
BookingLive Enterprise pricing
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FAQs
Our entry level pricing is £7500 per year and following a quick scoping call with a product specialist, we provide pricing tailored to your needs, at any stage of growth.
BookingLive does not charge additional costs to import data during onboarding. More complex migration costs can vary based on scope and complexity. We can help outline the potential costs and resources needed. Learn how we can help.
BookingLive does not charge additional transaction fees on our Enterprise Platform. However as we integrate with the top global payment gateway providers in order for you to take payments online, you may be charged additional fees with your gateway provider or merchant bank.
Possibly. Whilst the BookingLive Enterprise Platform has a lot of native functionality, depending on what you’re looking to do you may want to install some of the third party business tools via our marketplace. Talk with a sales representative about how we can help your business.
We absolutely do. We have plans for businesses of all sizes – feel free to check out our Connect Pricing to learn about the difference between our Enterprise and Connect pricing.
The minimum contract duration for our Enterprise Platform is 2 years, from the date the contract is signed.
We don’t charge implementation fees and before we commence with any work, your contract must be signed and 1st year fees paid upon signature.