Trusted Activity & Tour Software

Activity, Tour and Experiences booking and reservation system used by a range of organisations to sell spaces for activities, tours and experiences.

Excellent Booking Experience

  • Safe & secure online booking
  • Schedule availability, people and other resources
  • Bookings at any location, on any device
  • Collect advanced registrations
  • Manage Staff Rosters with check-in upon arrival
  • Maximise schedule appointment availability
  • Use waiting lists if capacity is full
  • Embed within your website
  • Online customer my account
  • Fully GDPR compliant

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Powerful Booking Administration

BookingLive provides scheduling, booking, reservation and purchasing experiences at scale creating powerful personalised citizen experiences. BookingLive has been the leading platform trusted by central and local government departments for 10+ years, optimising the most important citizen engagement journeys.

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Scheduling App Features

Schedule Appointments

Setup and manage schedules for appointments and staff, including descriptions and available hours. Publish events at set times and manage resources in one booking app.

Customised Booking Forms

Within the booking app you can create booking forms to capture the information you need including attendees information, appointment location and more.

Easy Calendar Management

Manage schedule capacity and keep track of customers, appointment history and email correspondence. Easily modify and cancel bookings with email and SMS notification.

Payments, Deposits & Invoicing

Take full or part (deposit) payments, issue refunds and process invoices. Choose from 30+ gateways including Worldpay, Opayo (Sage Pay) and PayPal.

Sync Staff Calendars

Prevent double bookings with two way syncing between staff calendars and the appointment availability within the scheduling system.

Reduce No-shows with SMS

Help your clients to keep their appointment bookings by automatically sending email and text reminders. Shown to reduce no-shows by up to 70%.

Dashboard, Reports & Check-in

Comprehensive business analytics and custom reports that you need to manage your organisation or department. Easy check-in for attendees.

Multiple Integrations and Plugins

BookingLive has 50+ integrations including Salesforce, MS Dynamics, Google Calendar, WordPress and many more.

Automated Scheduled Notifications

Send automated notifications to your customers for booking confirmations, SMS appointment reminders and capture customer feedback automatically.

What Customers Say

calshot activity centre booking system

Client Success Story

Hampshire Council’s Calshot Activity Centre reported that prior to using our tour reservation system and booking software, their bookings were completed manually, resulting in a substantial cost in time and money. Once implementing their BookingLive Online Scheduling & Booking System customers were then able to book online with ease, from any device at any time.

  • Their volume of bookings increased.
  • They saw a reduction in calls.
  • The majority of all bookings were made online.
  • The majority of their bookings are now made at 7 or 8 in the evening.
  • Robust and complete database updated in real-time
  • Reduction in data errors and human-related errors
  • Their customers were able to update, amend and cancel bookings via their my account, further eliminating the administrative burden and improving user experiences.

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BookingLive scheduling and booking system

The Best Booking Reservations

Online course booking and scheduling that supports a range of activities, tours and experience scenarios. The booking software app has comprehensive capabilities, whilst presenting a simple and beautiful user experience. BookingLive has extremely robust data security policies and practices in place, as well as holding accreditation by ISO 27001–the international standard for information security, PCI compliance and Cyber essentials plus.

Approved Government Suppliers

Proud suppliers to central and local government through a range of agency partners and government frameworks

G-Cloud Approved

Our services and solutions are government-approved through the G-Cloud 10 framework, enabling public sector departments to purchase our solutions with ease, speed, and confidence. With over 10 years experience in public sector services, our range of secure systems and services are ideally suited to accelerate efficiency within government and the public sector organisations.

digital outcomes and specialist BookingLive Supplier

Digital Outcomes & Specialists Approved

The Digital Outcomes and Specialist framework (DOS) RM1043 sits alongside G-Cloud on the Digital Marketplace. The DOS framework is the next level up in due diligence and prior vetting of suppliers. Enabling the procurement of digital teams such as BookingLive, often alongside in-house delivery teams, to deliver online scheduling, booking and reservation style systems.

microsoft-preferred-supplier-booking-system

Microsoft Approved

The Microsoft Preferred Supplier framework is designed to enable faster procurement within Microsoft. Ensuring the highest standards of due diligence are completed on selected suppliers to meet modernized standards with enhanced focus on business goals, expanded visibility, and the agility to adapt for ongoing relevancy as the business needs change.

Activity & Tour Booking Software Use Cases

Experience Booking Solutions

Activity Booking Solutions

How we do it

Compliance & Accreditations

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Phone (UK):

0800 1310 342