Enterprise Launch Services

Enterprise Launch Services to set up your appointment scheduling software with confidence and to get your first online booking faster. Our certified onboarding experts will implement your booking system quickly and professionally to set you up for success.

Launch your booking system with confidence and not compromise, with an onboarding expert that understands and delivers your business needs. Your launch timeline is our mission, which is why BookingLive customers on average, launch in three months or less.

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Launch Services

Scope and Discovery

Workshop sessions with an enterprise success manager and senior analyst to review your business needs and gather key requirements. A Statement of Works including wireframes and technical specifications will be produced.

Onboarding & Implementation

Based on the Statement of Works and a detailed project plan detailing key milestones, resources and deliverables, your enterprise success manager will setup your booking app and provide training.

Professional Training

Unlimited remote training or paid for on-premise training provided by booking software experts to empower your team with booking app knowledge. User manual documentation and support is included.

Website Integration

Embed our mobile optimised booking system within your website for excellent booking journey experience using simple embed code or our enterprise API.

Bespoke Development

Need custom development of our appointment scheduling software or need to accelerate roadmap development? No problem. We will help you scope requirements and deliver on time and in budget.

Data Migration Services

Import and migrate your critical and essential booking and customer data into our booking app from your legacy booking system when you leverage the expertise of our data migration services.

Enterprise Growth Services

Enterprise Growth Services from our customer success team with years of experience and proven expertise will help empower your team with expert level knowledge, tailored to take your appointment scheduling software to the next level.

As an extension to your team, your dedicated enterprise success manager is your point of contact for any questions, support or issues regarding your booking software app. They provide expert knowledge, case resolutions and will keep you updated on our booking app roadmap and upcoming features.

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Growth Services

Enterprise Success Manager

Dedicated booking app experts to advance your booking sales strategies and business goals. With an Enterprise Success Manager you’ll have a trusted advisor who will partner with you to understand your business strategy and recommend solutions to help you drive success.

Proactive Outreach

Your Success Manager is your single point of contact to help your booking app reach its full potential. Familiar with your business, your enterprise success manager will operate as an extension of your team. We proactively share best practices, new features and booking app updates.

A plan for Success

Your Success Manager will help you maximise success on the scheduling software, including ideas to improve online bookings, social media recommendations and opportunities to grow other channels and integrations via our booking app marketplace.

Education Services

Tap into training that transforms your business. Our team will provide unlimited and specialised remote training that improves your operational efficiencies and maximises online booking sales from your scheduling software. Regular updates to the online user manual and in-app hints and tips are provided with every release.

Escalation Management

Your Enterprise Success Manager will be your point of contact for any questions or complaints. If required, they will internally expedite resolution of support cases, providing regular updates on bug fixes, feature requests and new functionality that is relevant to your business.

Technical Reviews

With regular advice and recommendations to help you improve efficiency and effectiveness on the appointment scheduling software, our team will help keep you informed on emerging trends and opportunities so you can focus on your scaling your online booking sales and provide excellent customer service.

Compliance & Accreditations

Appointment Scheduling Software with robust data security policies and practices, PCI compliance and accreditations including ISO 27001 and Cyber Essentials Plus.

Professional Services FAQs

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