Business Advice, COVID19, Enterprise, Guides, Healthcare, Our News, Public Sector, Sector, SME, Software, Topics

What is Workflow Management Software?

October 29, 2021

What is Workflow Management Software?


You may just be getting by with the everyday operation of your business. You may be feeling disorganised or perhaps you spend precious time on tasks that could easily be automated. Even if you think that your business processes are running fairly smoothly, there’s that niggle in the back of your mind that there’s always some way to improve. Workflow management could be a massive opportunity you’re missing out on. For every business to work effectively, workflow management must be in place. Especially if you have set your sights on scaling your business. If you want to get workflow management right, it’s best to opt for workflow management software to streamline your processes for you. We’ll talk you through the basics of workflow management, how workflow management software can help, and demonstrate the type of results you can expect when you bring this solution onboard.


We will be covering:


  • What is workflow management?
  • Components of workflow management
  • 5 tips to creating the best workflow management
  • What is workflow management software?
  • Why is workflow management important?
  • Benefits of workflow management software



What is workflow management? 


Workflow management is used to coordinate every task that your organisation completes. The ‘workflow’ refers to all the smaller tasks that contribute to the larger task at hand. Workflow management is used to reach your goals whilst providing the best results. In essence, workflow management is about improving and automating processes wherever possible to increase output, reduce repetition and eliminate errors. 


You can include tasks that are performed by both people and IT systems in the workflow. Using IT systems integration in your workflow management allows you to share data between different systems in your company, so everything is on the same page. 


Whilst we’ll save time to shine the spotlight on the role of the software, it’s important to remember that management lies at the core of workflow management. It is in the title after all! Creating workflow management gives you a good visualisation of the overall operations of your business. And this greater awareness will allow you to spot ways of improving these operations. Business process improvement then comes into play. You can manage and change the way that people do their jobs to create greater efficiency. This would have been harder to achieve if you hadn’t seen the breakdown of the tasks involved in larger projects. 



Components of workflow management 


Inputs: These are the materials needed to complete the task. 

Transformation: These are actions that move the inputs to their next state. 

Output: These are the products of the transformation. This can refer to the end result once the workflow is complete.

5 tips to creating the best workflow management 


  • Set clear communication guidelines – Make sure that every member of the organisation, no matter what their position, understands the best channels for communication and encourage collaboration.
  • Automate common tasks – Save countless hours of time by automating tedious tasks.
  • Keep the workflow simple – Start simple and add steps after consulting your stakeholders.
  • Define expectations – Assign responsibilities for each task as well as the deadline and deliverables.
  • Set goals – This helps your team to understand how their efforts contribute to the wider company’s performance.



What is workflow management software?


Although it’s not essential to incorporate workflow management software into your strategy, it’ll make your life a whole lot easier. That’s why most companies use software to monitor tasks and automate sections of the workflow. 


Workflow management software will help to keep you on track to delivering a project of the highest quality. The software will assist you in scheduling tasks, managing workloads, sharing ideas with others and evaluating progress. In today’s working climate, multitasking has never been so fundamental. And a workflow management software will enable your team to take care of multiple tasks with ease. 


Why is workflow management important?


Automation is the star of the show. By simply offloading tedious tasks for the software to take care of, performance should skyrocket. Introducing workflow management software will not only boost productivity, but customer satisfaction and employee wellbeing will also increase. Nobody wants to be lumbered with dull, repetitive tasks, so leave it to the software if you can!


Benefits of workflow management software 


It all comes back to automation. Since this feature is fundamental to creating the best workflow management strategy, we’ll run through some of the top benefits of workflow management software.

  • Increase efficiency – Bottlenecks are removed so output can increase.
  • Create alignment across your organisation – Automatically send emails, task updates and deadline notifications.
  • Measure performance – The software allows you to track a range of metrics.
  • Streamline communication – Keep everyone in your team in the loop with automatic alerts when the status of a task is updated.
  • Empower employees – The requirements of each task are clear so your team can work autonomously.
  • Easy collaboration – Share, edit and review documents securely in one place.


BookingLive: Find out more


We at BookingLive offer a comprehensive software solution for you to streamline your business processes. Use our system to automate your operations, schedule meetings and more. Try out our free scheduling app to get a feel for how automation can benefit you. Or if you’re a larger organisation looking for wider functionality, get in touch to talk to our experts about our enterprise software offering. 


This flexible risk-free solution provides small business owners with an industry-leading customer experience, automation of administration tasks, automated payment handling and it doesn’t cost anything until you make a sale.