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How Much Does An Online Booking System Cost?

July 22, 2021

How Much Does An Online Booking System Cost?

 

Selecting the perfect online booking system to suit the requirements of your business and budget will give you a head start over your competitors. An efficient booking process can help reduce your overheads by redirecting your workforce from handling bookings and any related queries.

 

However, it is just as important for your company to consider the cost and pricing structure that comes with implementing an online booking system or online booking app. BookingLive has and strives to change the way people interact with the world. As a leader in the market of online booking solutions, our flexible pricing plans ensure that any business, no matter the size, can take advantage of our powerful online booking software app. Sound financial acumen goes hand in hand with a successful business, so it is imperative that your system gives you the features you need, without squeezing the bottom line.

 

Overview of insights covered

In this guide, we’re going to share all the online booking system costs that come into play (including any hidden ones), allowing you to price your reservation securely and with complete peace of mind.

 

1. Custom Booking Systems
2. How Does BookingLive Compare?
3. Enterprise
4. Small Businesses
5. Additional Options
6. Services
7. Extras
8. Hidden Fees
9. Payment Gateway Prices
10. Online Booking Software Keeps Evolving
11. PAYG

 

 

1. Custom Booking Systems

A custom booking system is very rarely cost-efficient as it requires a vast amount of man hours and expertise to incorporate even the simplest of features expected by customers, such as secure payment gateway integration. Once your system has been engineered, it is very difficult to make any amendments or add extensions without significant coding work.
Financially you will only need to fork out an initial upfront payment to cover the cost of your bespoke system, but from a long-term standpoint, you won’t be able to rely on immediate customer support or an ‘expert’ synopsis of the system.

 

2. How Does BookingLive Compare?

By working with a booking system provider that can be scaled up as your business grows, the software can be tweaked to match your organisation’s unique necessities and customers’ needs. Consequently, this adaptable price model enables businesses of all sizes to afford our award-winning booking platform here at BookingLive.
With customers across a range of private and public sectors including local councils, NHS trusts and schools, we have established ourselves as a trusted and reliable booking scheduling solution in over 75 countries.
We offer two affordable and scalable products to benefit any business that is dependent on booking services as part of their day-to-day operation.

 

3. Enterprise

BookingLive do not charge implementation fees and offer pricing options for businesses at every level. Our ‘Enterprise’ product starts from £6000 per annum, which includes the booking software and dedicated support from our support desk during working hours. You can also contact your personal Account Manager for assistance throughout your journey with us.
The final expense will ultimately be dictated by how basic you need your system to be. With an abundance of features, widgets and services available, other factors such as disk space and software hosting can also burn a bigger hole in your pocket.

It’s also important to think about your booking volume and the booking habits of your customers. Many of our clients are content to start small before expanding on their system through collaboration with our creative and marketing services. This is a practical way for you to see how a booking system can help to drive more business.
If you are looking for a more custom and feature-rich booking system, then our Enterprise offering can be relied on to seamlessly take customer bookings online and manage your most valuable customer relationships.

 

4. Small Businesses

Our small business pricing structure operates as a pay-as-you-go model, meaning you don’t incur any set-up or monthly fees. If you aren’t taking payments, then this system is completely free – perfect for village hall facilities and non-for-profit organisations that require a simple to use scheduling solution.
If your small business requires payments for your bookable services, then BookingLive can offer you an affordable, reliable and industry-leading integrated payment gateway. We have partnered with Stripe – a versatile payment platform for any size online business which gives you instant access to payment processing. On a PAYG basis the fee is 2.4% +40p per purchase made with a card. If a non-EU card is used 4.3% +40p is charged.
BookingLive is here for whatever your small business bookings need may be. For a video overview on how our Small Business Platform pricing model works, click HERE.

 

5. Additional Options

Our comprehensive range of additional features and services allow you to develop your system to improve the customer booking experience, as well as magnify your business capabilities to target new customer groups and grow your booking numbers.

6. Services

With 15 years’ experience of developing customised booking software solutions for a range of government clients and large corporate organisations, we offer a range of services including:

  • Integrating booking functionality with your business website (£6000+).
  • Unlimited remote training on our booking software as part of our customer first approach (£1000 a day).
  • An Escrow service to ensures the continuity of your licensed BookingLive software products (£3000 per annum). This means that in the unlikely event that we are unable to fulfil our contractual obligations, the software is provided and maintained without disruption to your business.

 

7. Extras

Designed to increase customer satisfaction, our optional extras allow you to create a branded booking system which covers everything from virtual queuing (£6000 per year) to SMS reminders to help reduce no-shows (£700 per 10,000 SMS) and integration with your favourite business tools – Google Calendar, Facebook, Groupon, etc from just £3000 per year.

We can also deliver hosting for your online booking system. Basic hosting includes a maximum 12,000 bookings per year, whilst our tier four offering is mandatory for 1m+ bookings per year at a cost of £36,000 per year.

 

8. Hidden Fees

You will face additional charges if you exceed your diskspace, bandwidth usage or support queries. There are also charges for third party applications.

 

9. Payment Gateway Prices

PayPal costs £20 a month, with a 3.4% fee per transaction.

BookingLive’s Small Business booking platform has partnered with Stripe. On a PAYG basis the fee is 2.4% +40p per purchase made with a card. If a non-EU card is used 4.3% +40p is charged.

Shared payment gateways take your website visitors off of your website to a payment provider like PayPal, who then takes your credit card information, processes the transaction, and then sends your visitor back to your store once the transaction is complete, they typically cost £0.50 per booking.

Direct or hosted payment gateways are most commonly used, where you have a payment service built directly into your website and are usually a part of your hosting package, they typically cost £30 per month with no booking fee.

Find out more on payment gateways HERE. 

 

10. Online Booking Software Keeps Evolving

If you still enticed by the custom-made booking system option, we would advise over-budgeting, but also be mindful about the programming language, complexity and flexibility of your solution.
However, it is this latter point that separates BookingLive from a bespoke offering, as well as many other online booking software providers. We give you the chance to experiment and understand what is going to maximise the success of your booking system.
From a technological perspective, booking systems continue to evolve. Get the basics right to begin with and then switch to an all-encompassing, more expensive option when you have the budget, or depending on what would serve your audience best.

 

11. BookingLive: Small Business PAYG Online Scheduling & Booking Automation

 

We are supporting thousands of tour guides, and tourism business owners across 74+ countries with PAYG online booking automation systems. With your free account you can set up your products and services in under 5 mins and have your bookable items live and ready for customers to purchase 24/7 on any device from anywhere. If you want to take payments through your online booking & scheduling system it is charged PAYG meaning that a small percentage is charged per sale made.

 

BookingLive

 

This flexible risk-free solution provides small business owners with an industry-leading customer experience, automation of administration tasks, automated payment handling and it doesn’t cost anything until you make a sale. 

 

CLAIM FREE ACCOUNT

 

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