School's OUT, but Online Booking is in!

Background

School's OUT are a great example of a children's holiday club provider who have implemented BookingLive into their business. School's OUT pride themselves on providing high quality child care throughout a number of settings in East Anglia. When asked how they achieve this, Catherine Deans - Business Development Manager - explained that School's OUT "constantly strive to provide a fun, happy environment for children where parents are happy to leave them for the day".

Challenges

  • The biggest challenge School's OUT have faced as a business was managing the demand for bookings via telephone
  • They needed an online, self-managed booking solution that would be available 24 hours a day
  • Previously, School’s OUT used a booking system which was created for children's nursery, so not necessarily applicable for them
  • Admin tasks were very time consuming.

Solutions

  • By providing a 24/7 booking system, School’s OUT’s booking admin challenges were alleviated
  • BookingLive was able to provide the option of payment upon booking, negating the need for post-holiday invoicing and subsequent auditing and debtor management
  • Customers were provided with flexible options and the ability to take full personal/medical details
  • Integrations with a payment gateway and email platform, in this case PayPal and Mailchimp respectively.

Results

  • BookingLive were able to meet all the requirements for School's OUT
  • Since implementing BookingLive, customers can self-manage and book online
  • The booking system is very customisable which enable School’s OUT to configure it as they wish
  • They have received very positive feedback from customers that have used the BookingLive system, which bodes well for the future
  • School's OUT are aiming to continue their business growth and plan to develop across the whole of East Anglia with the help of BookingLive software.

 

FREE DEMO

Scheduling Booking Software

Key Benefits Include:

  • Replace your paper diary and old IT systems
  • Avoid double bookings and Free up your admin time
  • Get competitive advantage
  • Allow your staff to view customer data remotely
  • Increase revenue with 24/7 bookings and up-selling products
  • Industry expert setup and training from a BookingLive on-boarding specialist

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