Manage website content and bookings at ease

There are some very good reasons why our premium packages cost more than other online booking systems: 

• BookingLive is the only software that manages your bookings and website content in one centralised system.
• Customers never leave your website so bookings and payments look professional.
• Need online support from one provider? We've got it covered.

Take bookings directly from your website

Do you have an existing website? With BookingLive Lite you can embed your booking calendar directly onto your website and show customers live availability. 

Customise the design to fit the style and design of your website or alternatively, we provide 'Book Now' buttons to link to your own BookingLive's booking system.

Take payments and deposits online

BookingLive integrates with over 30 payment gateways - more than any other booking software provider. Instantly take part of full online payments with BookingLive.

Configure your online payment gateway system in seconds. For more information please visit our dedicated payment gateway page.

Increase revenue and improve financial management. Export financial data into Sage 50, QuickBooks or Xero. Create invoices and view aged debtors.

Replace old IT software and paper diary systems

Old IT systems and paper based management can be frustrating, time consuming, and unorganised. 

Avoid double bookings and constant telephone calls by switching to our online and automated booking system. 

You can collect customer and booking data online for improved direct marketing, booking management, and customer service. Manage bookings online, print or export to CSV.

Custom views for activities, courses, tours and more

There are 3 ways to present live availability on your website:

• A calendar view to choose the month, day and time
• A list view to choose from limited availability
• A 7 day (and 3 week) grid view to see a many days and times

BookingLive is suitable for all types of business, whether you take appointment bookings, classes, activities, tours, courses, accommodation reservations, pitch bookings or events.

Manage daily deals and gift vouchers

Have you ran a daily deal and regretted the admin burden afterwards? Or have you undersold your product or service?

BookingLive allows you to import voucher codes and your customers to redeem and book online. You can upsell extras and set restrictions such as midweek only. 

You can also sell cash and activity gift vouchers online.

Template engine to customise your booking software

Our powerful template engine allows you to:

• Create templates to capture the customer data you need.
• Setup staff with a login and assign to schedules. 
• Create and manage multiple schedules. 
• Setup resources and inventory with basic stock control.
• Create custom search widgets for your website.
• Configure email and SMS messages with meta variables.

Flexible pricing rates and rules

Set your pricing rules to how you manage your business: 

• Setup credit card charges
• Take payment via gift vouchers
• Ask for full payment or deposit
• Setup different price categories eg Adult, Child, Member
• Manage taxes (VAT)
• Offer promotional, volume and early bird discounts
• Set schedule (date & time) variable pricing

Automated emails, SMS and payment reminders

Send automated email and SMS both before and after an event:

• Pre-event eg An email reminder of their appointment
• On the day eg An SMS notifying the event is cancelled
• Post-event eg An email to capture customer testimonials

BookingLive can also send scheduled payment reminder emails for those who paid a deposit. 

You filter and segment data in BookingLive and integrate your booking system with e-marketing tools such as Mailchimp and Constant Contact to send marketing emails and newsletters.

Track performance and reporting

BookingLive offers instant real-time reports and charts to show you at a glance how your business is performing.

• Track revenue, booking volume 
• Filter and segment customer data
• Analyse staff performance
• Analyse resource utilisation and stock control
• Sales, voucher redemptions

Integrate your booking system with Google Analytics and Adwords to complete your reporting needs in order to make key business decisions.

Widgets to engage customers

BookingLive offers 30+ interactive and engaging widgets:

• Google maps
• Customer testimonials
• Facebook Like Box, Twitter Feed and YouTube Video Gallery
• Yahoo Daily Weather Forecast
• Booking Calendar and Shopping Basket
• Custom search widgets, graphics and much much more....

Integrate Wordpress in your Booking System

BookingLive can integrate your website with blogging platform WordPress so you can write and display your latest news and blog posts within your website and booking system. 

Our wordpress widget allows you to display your blog posts anywhere in your website. This is excellent for SEO and customers can post comments too. You can also use MailChimp to send out newsletter emails that customers can sign up to. 

Discounts and Promotions

Boost sales by advertising discounts and promotions including:

• Early bird discounts
• Promotional code discounts (monetary or percentage)
• Automated group booking discounts
• Packages for multi-activity or free extras
• Variable pricing for schedule based discounts

You can also sell gift vouchers (evoucher or physical voucher) with your own custom design and optionally setup delivery charges. 

Photo and Video Commerce

Increase revenue and customer experience with our photo commerce module.

Upload photos onto your website, which are automatically watermarked and can be sold to customers online as a downloadable JPEG or posted to them directly.

Take advantage of other booking system plugins to increase revenue including extras, credit card charges and cancellation fees.

Sync with iPhone, Facebook, iCal and Outlook

Engage with customers using our facebook app to show live availability and initiate bookings on your facebook page.

Confirgure your booking system to allow customers to sync their booking date with their google calendar, outlook calendar, iPhone, Andriod and more.

Your customers can even update their facebook and twitter status when they have completed a booking to promote your business to all their friends and followers!

Customer accounts, login and registrations

Customer accounts are created via membership registrations or completing an online booking. You can also create customer accounts and memberships. 

• Online membership signup with restricted login access
• Customer accounts to view and edit bookings
• Options to set a mandatory customer registration
• Various pricing models eg member / non-member
• Customer data management
• Assign credits to avoid mandatory online payments

Project process & planning

BookingLive has a set process for delivering your booking system.

Upfront we conduct scoping sessions to deliver documentation including technical specification, user personas, interactive wireframes, information arcitecture, process flows and more, before completing a design phase. 

Post design we build and develop your system to specification and this is project managed by our experienced team using industry standard management software. A number of training sessions ensures your system is configured correctly.

You'll have regular progress reports leading up to a testing phase which covers usability, automated, functionality and selenium. After testing, you're ready for a go live.

No software to install - Free software updates

Since our earliest beta, customer feedback has defined the booking software we have today. We are constantly looking for ways to improve the platform, and ways to help businesses owners better manage their operations.

BookingLive continually develop the booking software based on customer requests. Our development roadmap ensures your booking system is constantly updated whilst paying one low cost monthly fee. Acceleration of development of course incurs cost.

We are continually moving the platform forward, with updates often several times a year. But before committing to use BookingLive, we strongly suggest that the product should meet your needs as-is, and not on future promise or feature requests.

Fanatical customer support & training

Included with all premium accounts, our support and training are second to none. We provide full training from one of our specialist account managers. From website content to booking system setup training, you'll be tech master in no time. 

Our community forums, user manual, online knowledgebase and customer support helpdesk ensure you have access to help and support 24/7. 

Secure hosting with 100% uptime 

BookingLive has multiple dedicated servers hosted with Rackspace, the fastest, most advanced and most secure hosting service in the world. 

Rackspace offer the support and management required to keep your system online, all the time. Offsite backups occur twice daily, with a status monitor ensuring we are the first to know of any interruptions in service.