Trusted Activity & Tour Software

Activity, Tour and Experiences booking and reservation system used by a range of organisations to sell spaces for activities, tours and experiences.

Exceptional Booking Experience

 

  • Online booking is safe and secure
  • Manage staff availability and resources
  • Book on multiple devices from anywhere around the world
  • Receive advanced activity registrations
  • Oversee staff rosters and log their hours with check-in upon arrival
  • Maximise the availability of your activity, tour or experience
  • Take advantage of waiting lists if full capacity is reached
  • Embed ‘book now’ widget within your website
  • Customers can manage their activity booking in our customer app
  • Fully GDPR compliant

 

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Powerful Booking Administration

 

We at BookingLive offer booking, scheduling, purchasing and reservation experiences on a large scale. We help you to create powerful customised experiences for your activity attendees. BookingLive has been one of the leading booking platforms for over 10 years.

 

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Scheduling App Features

Schedule Activities, Tours & Experiences

Use our booking app to publish your collection of activities, tours or experiences. Set time slots, include a description of your offering, and watch bookings being made in real-time. With this simple software solution, you will reach your capacity in no time!

Customised Booking Forms

Capture customer information to help your activity, tour or experience run smoothly. Create unique booking forms to gather this insight – including appointment location and more.

Simple Calendar Management

Stay on top of your bookings with our calendar integration. Handle the capacity of your activity, track tour booking history and monitor email correspondence. It’s easy to modify and cancel bookings with SMS and email notifications.

Take Payments & Issue Invoices

Take customer payments for your tour or experience with ease using our payment integrations. You can choose from over 30 gateways including PayPal and Worldpay. The booking software also allows you to take deposit payments, send refunds and prepare invoices.

Sync Staff Calendars

Prevent any double booking mishaps with calendar syncing. Staff availability to run tours and activities will be aligned with appointment availability within the BookingLive platform.

Reduce No-shows with SMS

Make sure that your attendees show up to your exciting experiences on time. The software will send text and email reminders which are proven to reduce no-shows by up to 70%.

Dashboard, Reports & Check-in

Use the dashboard to oversee the performance of your activities, tours or experiences. Create reports to pinpoint the most popular activities and spot business opportunities. Customers and staff can easily log their attendance within the scheduling app too.

Multiple Integrations and Plugins

Our activity, tour and experience booking software has over 50 integrations to choose from. Optimise your system with CMS integrations, marketing integrations, payment integrations and more. We are partnered with software such as Google Calendar, WordPress and Salesforce.

Automated Scheduled Notifications

Say goodbye to time-consuming admin tasks and say hello to automated notifications. The booking system will automatically send tour booking confirmations, activity reminders and capture customer feedback so you can spend more time brainstorming new business ideas.

What Customers Say

calshot activity centre booking system

Client Success Story

Hampshire Council’s Calshot Activity Centre reported that prior to using our tour reservation system and booking software, their bookings were completed manually, resulting in a substantial cost in time and money. Once implementing their BookingLive Online Scheduling & Booking System customers were then able to book online with ease, from any device at any time.

  • Their volume of bookings increased.
  • They saw a reduction in calls.
  • The majority of all bookings were made online.
  • The majority of their bookings are now made at 7 or 8 in the evening.
  • Robust and complete database updated in real-time
  • Reduction in data errors and human-related errors
  • Their customers were able to update, amend and cancel bookings via their my account, further eliminating the administrative burden and improving user experiences.

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Activity & Tour Booking Client Case Studies

Wokingham Borough Council | Case Study

League Football Education | Case Study

BookingLive scheduling and booking system

The Best Activity Booking Reservations

Our booking and scheduling system can easily be applied to activities, tours and experience scenarios. The booking software app has extensive capabilities that are presented in a user-friendly manner. You can choose BookingLive with confidence as we have remarkable data security in place. We hold accreditation by ISO 27001 – the international standard for information security, PCI compliance and Cyber essentials plus.

Activity & Tour Booking Software Use Cases

Experience Booking Solution

Activity Booking Solution

Tour Booking Solution

Class Booking Solution

Compliance & Accreditations

Approved Government Suppliers

At BookingLive, we are proud to supply local and central government through a number of government frameworks and agency partners.

G-Cloud Approved

Our online activity, tour and experience booking software is government-approved through the G-Cloud 10 framework. As a result, public sector departments can purchase our solutions with confidence. We have more than 10 years of experience in public sector services, so our range of secure services and systems are great to accelerate efficiency.

digital outcomes and specialist BookingLive Supplier

Digital Outcomes & Specialists Approved

BookingLive has also received approval from the Digital Outcomes and Specialist framework (DOS) RM1043. Whilst the DOS sits alongside other frameworks in the Digital Marketplace such as G-Cloud, it is at a higher level in due diligence and prior vetting of suppliers. DOS facilitates the procurement of digital teams like BookingLive, who will then implement advanced online booking and reservation systems.

microsoft-preferred-supplier-booking-system

Microsoft Approved

Our experts at BookingLive have achieved approval from Microsoft. In turn, we are part of the Microsoft Prefered Supplier framework. To accomplish this, we demonstrated that we could meet the highest modernised standards. These standards had an enhanced focus on expanded visibility, business goals, and the agility to adapt in order to stay relevant as needs change.

How we do it

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