Improved User Experience
Launching a new website comes with the added intention of improving user experience. We want to ensure that when you land on www.bookinglive.com you find what you're looking for quickly and easily.
We'll be creating lots of interesting resources including videos and case studies to keep you updated, but we need your help. We're looking for clients who're interested in showcasing their work. This would involve images of your website and online booking system being posted online for the world to see! We'll also be providing you with a platform to share your business story, to inspire other businesses. Email firstname.lastname@example.org to find out more.
You may've already noticed but we've implemented a new Live Chat feature on our current website. This feature enables users to chat directly with the BookingLive team. It's currently only intended for those who have general questions about BookingLive systems. Existing clients with specific questions regarding their own booking systems should refer to the Online Helpdesk or Forums. The Live Chat sessions are run by members of the team who aren't involved in the technical or development side of BookingLive, so they'll be unable to assist you with such queries. This feature will be carried over to our new website.
Our social media pages have also had an spruce up and they're now updated regularly so you have instant access to all BookingLive news or developments, as well as insights in to the technology world. No matter what social platforms you're involved in you're bound to find accessible and interactive BookingLive content:
Updated User Manual
Although it won't be going live at the same time as the website, we're planning future updates such as a new User Manual. Client feedback has shown the existing User Manual needs updating to match system updates, so we're working hard to improve this. Many of our clients have also found the technical terminology within the User Manual confusing. That's why our Development and Marketing Teams have been working in collaboration to put the information together in an easy-to-read format. This should also reduce the number of tickets raised via our Online Helpdesk, allowing for even faster response times!
If there are any features you'd like to see on our new website, or you want to let us know how we could improve our services to you, please let us know via our online feedback form. You may even see your suggestions included!
If you're looking to set up a website then get in touch. We provide web design solutions alongside expert booking system solutions so your booking system seamlessly integrates with your website. Our online booking systems also integrate with existing websites and we even have a BookingLive WordPress plugin which enables users to take bookings directly from their site.
Watch this space to find out more about our new website, or contact us today to find out more!