Clifton College Case Study
Clifton College are staying ahead of their competitors through the implementation of an online booking system.
Clifton College run holiday clubs throughout the school holidays. Focusing on three main age groups: 3 to 4 year olds, 5 to 7 year olds and 8 to 13 year olds, Clifton College offers a range of activities including swimming and outdoor play.
The college's holiday clubs include day courses, half day sessions and full weeks. Andy Plummer, CCSL Administrator said “before BookingLive we had our very own, in-built booking system. Despite being developed specifically for us, our old system was created years ago so wasn’t able to keep up with the demands of our Holiday Clubs."
"I researched online booking systems for holiday clubs and came across BookingLive. I took my findings back to the team and found out we’d actually contacted the company before during previous searches – they’d obviously stuck in our minds!"
When starting their booking system journey, Andy from Clifton College recalls that "along with reliability and robustness we needed a system which came with accessible support. BookingLive stood out due to their Online Helpdesk which provided as close to 24 hour support as we could find."
Our Account Manager was excellent at getting us up and running and the Online Helpdesk is particularly helpful – the support team reply quickly to any raised issues."
Alongside providing dedicated support, BookingLive pride themselves on their booking software's usability, which has not gone unnoticed by Clifton College's Andy who shares that "BookingLive’s reports are really easy to use. When we had our previous system I had to email people requesting specific reports, but now I can simply log-in and export the desired report myself.”
In terms of customer feedback, "the general consensus is that this system is better than our previous one. Parents are able to log-in, view and manage their bookings which will save them loads of time.”
Online Booking Software
Key Benefits Include:
- Replace your paper diary and old IT systems
- Avoid double bookings and Free up your admin time
- Get competitive advantage
- Allow your staff to view customer data remotely
- Increase revenue with 24/7 bookings and up-selling products
- Industry expert setup and training from a BookingLive on-boarding specialist