Our customers will be receiving activation emails for the new service. The service brings a host of new features such as:
- A fresh and easy to use interface
- Fully usable on mobile (and a mobile app)
- Single sign on (Google / Facebook / Twitter)
- Company level logins (View tickets made by others at your company)
- SLA management
We have proudly chosen to partner with Freshdesk for this service, and we hope it helps us assist you better going forward as we strive to provide excellent support, uptime and SLA to our customers.
If you do not receive an email for the service in the coming weeks just contact us and we'll get you setup. Thank you for your custom.