BookingLive® Software Recognised as Ideal Small Business Solution

It’s no secret that if you’re looking to launch a new small business, you need every tool at your disposal to make yourself a success.

In 2016, the average customer looks for convenience, speed and competency from every business they encounter, both online and in real life. Those requirements mean that for a fledgling small business, the grace period for acceptable shortcomings is diminished massively.

Technology like ours, however, has long made the process of engaging customers, increasing sales and organising bookings across any business easier. With over 10 years’ experience, our name and profile has risen dramatically, so much that our software platform is being recommended by publications like and – two websites which, combined, have over 1.3 million social media followers.

We’re delighted to see our name out there, but what exactly about our class leading booking software makes it perfect for small businesses? Join us as we share 7 features.

  • Mobile booking management – Business in the modern world means being light on your feet, and for most of us, that means being glued to our smartphones even when we’re away from the office.With our mobile booking tools, you can manage the admin side of your booking system directly from your smartphone or tablet, but it doesn’t end there. Your customers can also book directly from their mobile devices too – making your business fully compatible with the modern world.
  • Brilliant customer management tools – As a small business, customer management is absolutely crucial. The art of small business management is keeping multiple plates spinning simultaneously, and with our BookingLive® customer management software, you can do that with ease.BookingLive® presents you with a raft of customisable data collection forms, alongside single sign on options for your customers with dedicated profiles for easy logins in the future.
  • Simple visual booking – If you’ve ever spent any time inside large business, you’ve likely been amazed at the complexity of their often antiquated booking systems. Well, with Booking Live, that’s never the case.BookingLive® offers a simple but powerful visual booking dashboard with everything you need to know about your hourly, daily and weekly schedules. Bookable products like activities, courses and classes can all be managed with supreme ease.
  • Affordable small business pricing – Unlike many of our competitors, we believe in offering an affordable and scalable solution for businesses of all sizes. For small businesses and start-ups, that means offering the tools to grow as a business without acting as a drag on profits.Our plans start at just £50 per month for companies with less than 100 transactions a month and can scale up to over 1000 bookings per month and 100 admin users, making it possible for businesses of all sizes to transform their booking processes.
  • Support for a huge range of industries – If your small business takes bookings, then it needs Booking SoftwareBookingLive®.From leisure activities to seminars, resource management, motor repair and almost anything else you can think of, BookingLive® offers a customisable, brandable solution that can benefit any business.
  • Built-in social media support – These days, so much of a small businesses promotional work goes on social media. Advertising tools on Facebook and Twitter allow you to zero in on your intended market and serve up adverts directly to their feed. Once they’re on your product page, that’s where BookingLive® comes in to play.Our social media tools mean you can set up live availability on your Facebook page, making it easier than ever for your customers to book in without ever leaving their favourite social network.
  • Expert support – Time is precious, so don’t spend hours slaving over a problem when you can just contact our experts. Every BookingLive® system comes with support, ranging from phone support to on-site training for staff, we’re confident we’ve got the perfect solution for you.Additionally, every business which signs up for BookingLive® is assigned a dedicated Account Manager who will be with you every step of the way, helping you get up and running successfully in no time.


To find out more about how our service can help you then contact us or sign up to our weekly Free Demo!

Online Booking Systems For The Public Sector

Everybody knows government offices and businesses that cater to the public sector in general adhere to strict regulations and budgets. So it is understandable that online booking systems for the public sector is not a priority among department heads. But we at Booking Live want to change this view. Online booking software can tremendously improve the efficiency of public sector offices. Not only that, it can also increase revenue so the cost of installing the system will be covered over time.

What Can Online Booking Systems For the Public Sector Do For You?

If you believe that your office is missing out on earning revenues because you have to turn away customers and direct them to other sites for online bookings, then online booking systems for the public sector is the answer to your problem. With an online booking system in your site, you attract more customers because they can conveniently schedule their holiday vacations, business meetings and other events and services whilst you can charge partial or full payments for these.

According to research, most public companies use email or phones for booking instead of doing it online. This system works if customers don’t have questions or you are only entertaining a few number of people. However, when you are catering to thousands of customers and your website has high traffic, it’s time to seriously consider an online booking system. Not only will you be able to cut down on man hours, you will also have a higher customer retention rate. Why? Because customers get frustrated with a slow manual booking process which also has a higher tendency of having errors. With online booking systems for the public sector, you can increase your sales while also avoiding negative reviews.

What Are The Features of An Online Booking System

Online booking systems are feature-heavy, meaning you are sure to find a feature or two that will fit your needs as a business in the public sector. With a clientele that includes Sports for Schools and Merton Council, Booking Live is familiar with working with public companies.

The processing of VAT, concession rates and invoices is now a standard among Booking Live software. Apart from these, the company also offers a comprehensive business management, tracking and reporting package together with a professional support team. When you avail of Booking Live’s software, you will be given your personal Account Manager that will help you in the set-up so you could instantly offer an online booking feature in your site the soonest time possible.

One of the top features of the company’s online booking system is its upload option. This allows customers to upload pertinent documents required for a booking to push through. For example, parents can upload their family’s passports if they are booking tickets for a trip abroad. This is quite essential since most bookings of the public entail age verification. Booking Live is even part of local authority networks so you are guaranteed that all your transactions follow through smoothly. The system can also be customized so you can feature options, like availability calendars, easily into your page. Booking Live also provides website design so your website can be compatible with mobile gadgets.

The following are the top uses of Booking Live in the public sector:

  • Activity bookings
  • Hotel and venue bookings
  • Event ticket sales
  • Sale and redemption of vouchers
  • Leisure area bookings like pitch bookings
  • Mobile and epos bookings
  • Club memberships with monthly premiums

To know more about this booking system, hurry over to now!

The Rise Of EPOS and Why You Need It!

EPOS Booking Systems

The rise of EPOS Booking Systems, (also known as Electronic Point Of Sale Systems), is used in various business operations. This system offers a wide range of benefits on top of its major role in eCommerce. EPOS Booking Systems covers several business aspects, including storage of relevant customer data and sales computations.


Booking systems are becoming more popular amongst businesses since most customers want to be able to have access to information in real time. Online booking systems make it possible for potential customers to see live any information they need without time and location constraints. Our EPOS System can run on any system using Windows 7 or later, including Windows 8/10 Tablets. One of the greatest things about EPOS is the sheer speed of its setup. Your business could be running our EPOS system with full functionality within minutes provided you use our booking live website software. A whole host of account and features can also be implemented such as member cards and accounts!

What Can an EPOS Do For You?

An EPOS is indispensable when you want to update your business systems. It can simplify processes like reporting and tracking, which in turn reduces man hours on administrative function. The EPOS also allows you to monitor your staff more closely because you can use the system to record their activities. You can simply assign each of your staff their own customised timetables. Aside from these benefits, you can also use your EPOS in promos and campaigns, increasing your customer base and revenues.

Choosing an EPOS

Because of our extensive background on EPOS, we are completely aware that deciding whether to acquire it or not can be perplexing. The following are some of the important features to think about when selecting an EPOS provider:

  • Operating speed
  • Reputation and trustworthiness of the provider
  • Registration and check-in process
  • Synchronisation with live availability and bookings

Choosing the Best EPOS

If this article hasn’t convinced you yet to get an EPOS Booking System, then maybe it’s time you talk directly to providers. They would gladly accommodate you and guide you in decision making. However, you have to keep in mind these companies may be a little biased. To get a more impartial information, you can always reach out to other EPOS users. You can also browse review sites or forums where you can see testimonials about a particular company’s EPOS Booking Systems. Another thing you can do is to contact reputable online booking systems like Booking Live, which is an expert in tying up with EPOS providers.


Like any other major business acquisitions, it is important to be well-informed before your purchase, by research. Major considerations include the reliability of the company and the number of years it has been in business. You should also consider the kind of customer support the company provides, which is especially important when you are not familiar with IT work. Lastly, check how often the EPOS System is updated.

EPOS of Choice for Booking Live

Booking Live confidently endorses the EPOS Booking Systems of Star Micronics. Their system is a wonderful combination of flexibility and simplicity. You can enjoy the following benefits from the combination of this EPOS with Booking Live’s software:

  • Getting bookings both online and in-house
  • Safe integration
  • Regularly updated software
  • Compatibility with all desktop computers
  • High-quality hardware that’s eco-friendly
  • Secure payments
  • Secure bookings and the sale of items from a centralised headquarters
  • Manage employees, products and services and clients more efficiently
  • Extensive financial management and reports

Contact Us to find out more!

Its All About Event Ticket Booking Software!

All About Event Ticket Booking Software

As its name implies, an event ticket booking software is what it says it is. This software facilitates booking event tickets through the internet. Although it may seem simple, it is the multiple features available that can be challenging to master. Event ticket booking software, like that of Booking Live, can positively affect your business and not only because it can boost your sales.

Time Efficient

The event ticket booking software of Booking Live saves both you and your customer’s time. Clients can check and update their details by just logging in online. Alternately, they can also withdraw their bookings through the internet. These minimizes a waste of money as clients don’t have to call within certain time frames because they can easily cancel their bookings through the internet anytime and anywhere they might be.

Communicating With Clients Is A Breeze

The event ticket booking software also has an integrated feature that allows businesses to contact customers about their booked events. Done through SMS and email, this feature is very useful since there can be last-minute cancellations or venue changes sometimes. The software user can also send pre-set reminders to update their clients if the event is taking place soon. Communication is very important in marketing campaigns, too, as this helps business owners disseminate information about upcoming events.

Increase Your Profits

If event tickets sell out, you can create a waiting list for those who were not able to purchase. When a booking gets cancelled, those on the waiting list can immediately move up and take the spot. In addition to this, the booking systems of Booking Live come with an EPOS hardware so you can retail items on the web before and after an event. These merchandise can range from mugs to shirts, posters and other souvenir items that are a sure hit amongst event goers. The great thing is you can use the hardware to collect payments for both the tickets and merchandise.

We bet you were not aware of these features before! This software gives you a complete e-commerce solution, you can now cover all income-generating opportunities. If you plan to include an event ticket booking software in your company, call Booking Live now on 01179338632 Or email us:

tickets sign 100152019

Why Activity Businesses Need Online Booking Software in 2016

Why Activity Businesses Need Online Booking Software in 2016

With external desktop software swiftly dying out, and the rapid introduction of a new breed of solid cloud based utilities. With external desktop software swiftly dying out, and an introduction of a new solid cloud based utility. It’s no wonder why activities or sports business are taking a huge leap forward to gain a huge new client base with a completely Online Booking Software that can plug directly into existing websites. Online Booking Software for Activities such as Booking Live can provide many different features. Such as a wholesome, easy to use, stable experience for the customer or potential customer as well offering a whole host of information and features to contact clients for the business itself. “Customers are wholly understanding with what they’re viewing with Booking live, we are 100% reliant on information they provide”. – Rob Webber – Clifton College.

More Features

Another vital feature, of some online booking software, is the ability to brand and personalise to suit the businesses needs. Leaving the business’s website looking solid, consistent and professional, thanks to abilities to recolour, re-brand and re scale features of the booking system. “The booking system needs to look right for our customers, also the best thing about Booking Live is that we were able to tailor make it” – Jo Taylor, Head of Education – Bristol European Green Capital 2016.

Naturally, gone are the days where calendars and contacts must all be kept on one device. Online booking software offer forward thinking cloud based systems. Which means businesses are only a browser and a password away from gaining all the vital contacts, appointments and bookings needed to stay organised and provide a sublime customer service. Although unavailable on all software packages, Booking Live offers clean, easy communication abilities from business to clients or potential clients. Whether clients need knowing of a brand new offer or advancement or an unfortunate cancellation. Also you are able to send out SMS and emails right away. This will keep customers on track and create a wholesome and solid identity to your business. Thanks to the online services offered by web based booking software this year.

Online Booking Software for Activities

Take a look at our activities and tours page see some great online booking software in action!

Contact us to find out even more:



Allow Your Customers to Book Multiple Activities in One Go

Activity Club Booking System

Booking Live software’s latest online booking system feature is great for a range of businesses. However this is especially useful for activity centres. With Booking Live it has always been possible to set-up multiple products. From a trampoline session to a meeting room, but now it is possible to set up multiple products and assign them to specific groups. Making it really useful to those who are wanting to use our system for an Activity Club Booking System.

Activity Club Booking System

How does it work?

An example of this would be an activity centre who offers multiple activities. This includes activities such as archery, paintballing, climbing and cycling. Booking Live users can simply set up their activities as products. This will then enable you to assign them to the same group e.g. ‘outdoor activities’. Each of these can then be displayed on the same website page during the booking journey. Helping customer book on to more than one of the activities available.

By setting up your Booking Live system in this way, you will save your customers the hassle. Usually you would be having to repeatedly open website pages and click back to add activities to their basket.

How many products can be set-up?

In terms of how many products you can set-up, there is no limit and you can have as many as required within the same group. The products can also be displayed as morning sessions, afternoon sessions, or a mixture of both. If you choose to display only morning or only afternoon sessions, you can display as many as you like on your website. If you are looking to set up a mixture of both, please note that you can only display a maximum of two per day.

Booking Live software comes with a whole host of other great features which are perfect for activity centres, as well as other businesses. To find out more contact us or book on to a free demo today!

Vote for Booking Live Software!

Digital Public Service Innovation of the Year

Vote for Booking Live Software!

Here at Booking Live Software, we have worked with over 200 enterprise clients. A large proportion of those clients are based in the public sector, from divisions such as local councils to the NHS. Due to our expertise within the public sector, this year we reached official public sector supplier status via the G-Cloud.

Alongside all our achievements, we’re delighted to announce that we have been nominated for ‘Digital Public Service Innovation of the Year’. As Digital Leaders, we are honoured to have been considered for this award. It is getting increasingly difficult to stand out from the large volume of other excellent public sector suppliers. However, we are confident that we have what it takes to hold the title of ‘Digital Public Service Innovation of the Year’.

DL100, the organisation who are hosting the awards, describe the Digital Public Service Innovation of the Year category below:

‘The Digital Transformation of Public Services in the UK remains a key part of the modernisation of Public Services from Central and Local Government; to Health and blue light services. This award is for a public sector product or service that has shown an innovative approach during the last year that has seen measurable impact and outcomes.’

More about Booking Live

Over the past year here at Booking Live Software, we have developed and launched Booking Live V3. Through expert features such as mobile responsiveness and financial reconciliation, V3 has propelled our public sector clients into the 21st century to ensure they’re meeting the public’s needs. We have made it easier than ever for the public to access services such as booking their children on to holiday clubs, booking first aid courses and booking sports pitches. We’ve also made it easier for public sector bodies to generate additional revenue, through our secure and trusted booking and payment systems.

If you want to find out more about our nomination as Digital Public Service Innovation of the Year? Head to the Digital Leaders website, or contact us.

Vote Booking Live Software Digital Leaders

Please vote for us by following this link:

New Online Payment Features

Pricing Schemes

Booking Live users are able to set-up Product Pricing in the form of concession rates, adult/child pricing etc, but with the new Pricing Schemes will allow users to create far more sophisticated and complex pricing structures.

Previously, pricing levels were based solely on the participant type i.e. a concession would get a cheaper rate than general admission. Now you can set up various conditions to determine the price a customer will pay. Whilst still only having to create a single product. This can be anything from people’s ages, the location, or the time of day they wish to make a booking.

An example of this is a climbing centre who offer different prices based on particular age groups, weekdays and weekend rates and the time of day of the event. Now the administrator only needs to create one product for their ropes course and add the various pricing rules which the Booking Live system will, in real-time, populate with the correct price according to the Pricing Scheme.

Traditional promotional packages like early-bird discounts or promo codes can then be added on top to create a truly comprehensive pricing model. This is particularly beneficial when producing reports on the performance of your facility or centre, as it can all be shown in a single report.

Credit Card Charges

It will soon also be possible to add card charges to the payment process within the booking journey. Businesses will be able to set a percentage or a fixed monetary value, which will be added to a customer’s booking or order total.

These card chargers can be set per card, e.g. a £2 charge for paying with a credit card and a 1% charge for visa debit.

These charges can also be added regardless of which payment gateway you use. Do you have multiple locations or venues which each use different payment gateways? That can be easily handled by Booking Live software’s new feature. If you use SagePay for products booked at your Bristol location and PayPal for products booked in London, you can set individual card charges for each.

Both these new features will be released over the next few months, but if you have any questions please feel free to contact us. If you are looking for help setting up pricing, please refer to the User Manual or Online Helpdesk.

new online payment features

Seasonal Bookings Management

How to Utilise Seasonal Bookings Management

Seasonal Bookings are here! Booking Live software is perfect for seasonal businesses as it comes loaded with a whole host of great automation tools. Running a seasonal business has never been so easy!

Switch Products On and Off

Rather than having to delete and recreate products at different times of the year, BookingLive enables businesses with the ability to simply turn them on or off.

If set as ‘On’ the products will be bookable and visible on your website, but if set as ‘Off’ they won’t be bookable via your website.

seasonal bookings management status

Set Publish and Un-publish Dates and Times on Events

As well as being able to set up events with start dates and times, and end dates and times, it is possible to schedule publish and un-publish date and times. This means that you can set events to automatically un-publish from your website. This can be set to work on specific dates and at specific times. So if you are running boat tours which only take place during the summer months, when you are creating tour dates you can set them to stop being bookable at the end of the summer period.

Not only is this feature useful in terms of seasonal bookings management, but it is also useful for businesses who manage promotional events that only run for a certain length of time e.g. over the Christmas break. In this scenario users could simply set the event up so it’s bookable between the dates of their choice e.g. December 1st and December 25th.

seasonal bookings management events

Seasonal Bookings Management Calendar

With Booking Live’s online booking software, businesses can get a quick overview of their bookable events. This can be on a daily, weekly, monthly or yearly basis. This makes it easier than ever to manage events which run throughout the year.

Dates which have scheduled events taking place are highlighted in yellow. This is so users can add, edit and remove any dates as they see fit quickly and efficiently.

seasonal bookings management

BookingLive software can help you to run your seasonal business with ease. To find out how sign-up for a free demo or contact us today.

Public Sector Booking Systems and Website Use

Public Sector Booking Systems and Website Use

Ben Proctor, Managing Director at The Likeaword Consultancy has examined data from over 400 councils within the UK. Ben set out to find out more about website usage within the public sector and came across some interesting findings. For starters, 43% of public sector website visitors were from mobile and tablet devices throughout 2015, yet less than half of public sector websites are mobile responsive. It is important that the public sector make their websites mobile-ready. Less and less people are accessing the internet via desktop devices, so chances are they’re going to be less able to find what they’re looking for. This will lead to them either ignoring services or picking up the phone to ask questions, which will drain the public sector’s resources further.

Public Sector Booking Systems

The median bounce rate for all public sector websites investigated was 45.7% in 2015. As a bounce rate between 26-40% is ideal, overall the public sector are sitting just outside of this. Bounce rate is important in distinguishing how useful people are finding your website to be. In theory the longer a person spends browsing your website, the more they’re engaging. It’s therefore important to keep the bounce rate to a minimum. Engaging content and call to actions (CTAs) which are found within mobile responsive booking processes. Such as Booking Live’s can maintain low bounce rates. Through implementation of mobile responsive public sector booking systems, Hampshire County Council explain that “the majority of our bookings are now made at 7 or 8 in the evening, something which wouldn’t have been possible if we hadn’t introduced booking software”.

Booking Live specialise in the development of public sector booking systemscontact us today to find out more. Below is the info-graphic Ben produced which summarises some of the key stats surrounding website use in the public sector.

public sector booking systems